Proud Recipient of the 2019 Prism Award

EMBRACING A COACHING CULTURE

There’s a stigma in the traditional workplace about performance management and annual evaluations. Employees might be nervous about attending such a meeting and supervisors may find the process to be tedious or time consuming. When the evaluation is all said and done, the paperwork is filed away in a personnel file for another year and the content of the discussion dissipates over time. As you may or may not know, COR is not a traditional workplace.

COR has committed to nurturing a ‘Coaching Culture’ whereby performance feedback can be requested at any point throughout the year. If you or your supervisor believes there are areas for growth, formal or informal feedback is provided on an ad hoc basis. One of the main job duties of supervisors and leaders at COR is to provide support to their team members; therefore, paid time is set aside on a weekly basis for mentoring and coaching facilitated through the process of a Coaching Conversation. In addition, COR actively employs three (3) people in our unique Mentorship & Outreach position. This mentorship role is to provide a team with on-the-job support, feedback and guidance. By providing ongoing support and coaching opportunities to our employees, we have taken the pressure off the annual evaluation. While this process still exists, we have provided balance by placing our emphasis on purposeful conversations about goal setting and personal learning plans. By focusing on goal setting, it’s important to often revisit what may have been set out during the annual evaluation because goals are ongoing and can’t always be solved in a one hour meeting once a year.

In order to ensure the success of our Coaching Culture, we needed to provide all our leadership with the necessary tools to become effective coaches. COR has made, and continues to make, a significant investment to train our Senior Leaders, Mentors, Team Leaders, and Assistant Team Leaders in Coaching Skills Training and Certified Coach Training in partnership with Destination Leadership and Turner-Larsen Consulting.

Rory McCorriston,
Director of People and Culture

“I had the opportunity to work with a large group of COR leaders on developing a coach-approach to leadership and communication in the workplace. This highly engaged group demonstrated a high level of passion for learning, growing and enhancing their leadership skills. Destination Leadership is honoured to partner with the COR leadership team, who is dedicated to investing in the development of their leaders and build a coaching culture now and into the future.”  – Shana Ring, Destination Leadership