Because you can never do too much for the people you care for most.
For Creative Options Regina (COR), that includes staff and residents they work with daily. In fact, they are considered family, which is why Michael Lavis, executive director at COR, took an extra step to ensure their health and well-being during the COVID-19 pandemic.
With cleanliness and sanitization practices now top of mine, COR enlisted the services of True Clean Solutions to provide an additional layer of disinfection in each of the homes where caregivers and residents interact.
COR provides in-home support through gentle teaching for adults and youth with disabilities and mental health struggles.
“We felt it was important to enhance the safety, the feeling of safety and the cleaning protocols in each of our homes,” Lavis explained. “Disinfecting and sanitization are absolutely critical, particularly during the pandemic. It is our responsibility to do everything that we can to keep our employees and the people we care about safe.”
In doing so, in-home managers and residents gained a greater peace of mind.
True Clean Solutions uses a product that is approved by Health Canada. Its technicians have received thorough instruction on how to safely enter and exit a home or business and they relay that information to clients prior to product application.
“(True Clean Solutions) took the time to explain to us what this product is,” Lavis said. “They walked us through the entire process. They supported our employees by providing them with the necessary information and made sure everyone was comfortable with their work prior to commencing their work.”
Being transparent and forthcoming with information related to the disinfecting process and the products used solidified Lavis’ confidence in proceeding with the service.
“Their level of customer service in helping to ensure that people felt comfortable with the product they were going to be using in their homes was something that really stood out to me,” Lavis said.
If the pandemic has taught us anything, it’s to be more mindful of cleanliness and personal hygiene and how they affect our overall health.
Visit truecleansolutions.com to learn more about their service and to receive an online quote.