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Meeting People Where They Are: The Intersection of Harm Reduction and Gentle Teaching

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Meeting People Where They Are: The Intersection of Harm Reduction and Gentle Teaching

Speakers: Dave Lappin and Nathan Murdoch

In a moving and eye-opening session, Dave Lappin and Nathan Murdoch led a conversation that peeled back the layers on how we support people living at the intersection of intellectual disability, substance use and mental health challenges. Their session, “Harm Reduction and Gentle Teaching,” wove together storytelling, philosophy and lived experiences, reminding us what it truly means to care for others with dignity, respect and compassion.

This wasn’t just a theoretical discussion. It was a heartfelt invitation to see people not through the lens of their behavior or diagnoses, but through the lens of their humanity.

The Shifting Landscape of Support

Dave shared how their agency’s focus has evolved over the years—from primarily supporting individuals with intellectual disabilities in traditional residential models, to now welcoming people who often carry complex experiences with trauma, substance use and mental health.

Fifteen years ago, supporting someone who smoked cannabis or wanted a romantic relationship was seen as a challenge. Today, that’s the norm. As Dave said: “We’ve had to drastically change how we support folks, and more importantly, how we see them.”

The people they serve are no longer neatly categorized. They’re layered, like all of us. This has required a shift from systems of control to systems of care.

What Is Harm Reduction?

At its core, harm reduction is not about forcing change. It’s about meeting people where they are—emotionally, physically, and spiritually.

It doesn’t demand abstinence. It doesn’t shame or isolate. It accepts that people use substances for a variety of reasons—often rooted in trauma, pain, or disconnection—and it seeks to reduce the harm they experience, not the person.

Nathan brought this to life through stories and staggering statistics: In Canada, over 6,000 opioid-related deaths occurred in 2023 alone. That’s more than 16 lives lost per day—a reality we cannot ignore.

The power of harm reduction isn’t just in giving someone a clean needle or a safe space to use. It’s in offering relationship, respect, and reconnection. As one powerful video clip shared during the session put it:

“Harm reduction is the opposite of tough love. It’s love, period.”

Gentle Teaching: A Philosophy That Embraces

If harm reduction offers the how, Gentle Teaching offers the heart.

Gentle Teaching isn’t about correcting or fixing people. It’s about creating environments where people feel safe, loved, and truly seen. It’s about recognizing that everyone has the right to make choices—even risky ones—and that our role isn’t to judge, but to accompany.

“You wouldn’t let your child stay inside forever because they were afraid of the sun. You’d hand them sunscreen and walk with them outside,” Dave shared, quoting Dr. Adi Jaffe.
That, he said, is harm reduction.

Gentle Teaching and harm reduction share the same language:

  • Respect
  • Compassion
  • Dignity of risk
  • Relationship before rules

Why Language Matters

Words shape how we view people—and how they view themselves. Dave reminded us that describing someone as a “meth head” or “addict” reduces them to a label. Instead, we can speak medically and respectfully: “a person who uses meth,” or “a person navigating substance use.”

This is more than semantics. It’s about affirming a person’s worth. It’s about seeing their whole identity—not just their pain.

Creating Safe Spaces in Unsafe Systems

Nathan spoke passionately about the need to offer safe, trauma-informed spaces—especially when the system so often fails to do so.

Imagine walking into a hospital high, desperate for help, only to be turned away or judged. Imagine trying to make an appointment but being lost in a week-long spiral. For many people, that’s the reality.

At their agency, that reality is met with open doors, extra clothes in the office, and naloxone kits at the ready. It’s not enabling—it’s empowering. It’s saying: You matter, even when you’re struggling. Especially then.

Understanding the Roots of Addiction

One of the most powerful stories shared was the “Rat Park” experiment by Dr. Bruce Alexander. In it, isolated rats with nothing to do consumed drugs at high rates. But when placed in a stimulating, connected environment—Rat Park—they used far less.

“It’s not the drugs. It’s the cage,” Nathan explained.
Humans, like rats, are wired for connection. Remove that, and pain fills the void. Addiction isn’t just about substances—it’s about suffering.

What Now? What Next?

Harm reduction isn’t perfect. Neither is Gentle Teaching. But when practiced together, they offer something radical in its simplicity: love over judgment, safety over shame, and connection over control.

It’s time we recognize:

  • That people who use drugs are people first.
  • That not everyone will choose sobriety, and that’s okay.
  • That one clean moment, one safe interaction, one compassionate conversation can change a life.

As Dave said, “Everyone who experiences addiction has experienced trauma.” That’s a truth we cannot unsee.

Let’s Keep Talking

This session was more than a presentation—it was a call to action.

To speak differently.
To support differently.
To see differently.

Harm reduction and Gentle Teaching remind us that when we choose love, safety, and relationship, we don’t just reduce harm—we create hope.

Tell It Like It Is: Facilitating Sexual Health and Wellness Education for Diverse Learners By Kristyn White

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Sexual health and wellness are vital aspects of everyone’s life, yet for people with disabilities, these topics are often shrouded in stigma and misunderstanding. At Creative Options Regina, we’ve embraced the challenge of creating a safe, supportive, and inclusive space where individuals can learn about relationships, consent, and their rights. Through the Tell It Like It Is program, we’ve seen the transformative power of education in helping people make informed decisions about their sexuality and relationships.

A Personal Journey to Comfort and Confidence

Growing up, I never imagined I’d be teaching a sexual health curriculum. Discussions about sexuality in my own life were rare and uncomfortable, so when I began my career in caregiving, I wasn’t prepared for the role sexuality would play in supporting others.

Early in my career, I struggled to navigate these conversations, often feeling unsure of how to approach them. It wasn’t until I became part of Creative Options Regina’s Culture of Gentleness—and began facilitating Tell It Like It Is—that I found my footing. I realized that discomfort is normal and that the key is creating a safe space for both educators and learners to grow together.

What Is Tell It Like It Is?

Tell It Like It Is is a comprehensive sexual health and wellness curriculum designed to address the unique needs of people with disabilities. Developed through a partnership between Creative Options Regina, Inclusion Saskatchewan, and Saskatoon Sexual Health, the program emphasizes inclusivity, accessibility, and empowerment.

The curriculum covers topics such as:

  • Consent
  • Healthy relationships
  • Online safety
  • Safe sex practices
  • Boundaries
  • Reproductive health

A key element of the program is its multimodal approach, which caters to diverse learning styles. Whether through role-playing, videos, hands-on demonstrations, or open discussions, the program ensures that everyone can engage in a way that works best for them.

Breaking Down Stigma and Myths

One of the most significant barriers people with disabilities face when it comes to sexual health is the stigma and misinformation that surrounds them. Some common myths include:

  • People with disabilities are asexual or uninterested in relationships.
  • They cannot or should not consent.
  • Teaching sexual health leads to promiscuity or risky behavior.

These misconceptions can lead to overprotection, lack of access to education, and, in turn, greater vulnerability to exploitation or harm. Research shows, however, that providing accurate information delays sexual debut and reduces risky behavior.

By addressing these myths head-on, Tell It Like It Is helps individuals make informed choices, advocate for their needs, and embrace their sexuality with confidence.

Barriers to Sexual Health Education

People with disabilities often face unique barriers in accessing sexual health education, including:

  • Limited accessibility: Many resources are text-heavy or lack visuals, making them inaccessible.
  • Lack of professional training: Caregivers and educators often feel ill-equipped to discuss these topics.
  • Negative societal perceptions: Stigma and ableism discourage open conversations.
  • Inconsistent support: Many individuals lack the family or peer support needed to explore their sexuality safely.

By offering free, accessible resources and empowering caregivers to engage in these conversations, Tell It Like It Is aims to overcome these barriers.

Empowering Educators and Learners

One of the program’s guiding principles is that you don’t need to be an expert to facilitate meaningful conversations about sexual health. Instead, having an open mind and a willingness to learn alongside participants is key.

Some of the program’s best moments come when participants teach us something new or when we explore answers together. By focusing on shared learning and mutual respect, we create an environment where everyone feels valued and heard.

The Impact of Tell It Like It Is

Through the program, we’ve seen individuals gain critical knowledge that has improved their lives:

  • Confidence: Participants feel more comfortable discussing topics they once found intimidating.
  • Safety: Practical lessons on consent and online safety have helped prevent harmful situations.
  • Empowerment: People have embraced their rights to explore relationships and intimacy on their own terms.

One participant shared how learning about sexual health helped her heal from past abuse and feel safer in her relationships. Another celebrated their newfound confidence in online dating. These stories remind us why this work is so important.

Creating a Culture of Respect

At the heart of Tell It Like It Is is the belief that everyone deserves to feel safe, valued, and empowered to make their own choices. While it’s natural for caregivers to feel protective, it’s equally important to support individuals in living the lives they want—even if those choices differ from our own values.

By fostering open dialogue, respecting boundaries, and providing evidence-based education, we can break down barriers and build a more inclusive, supportive community.

Get Involved

If you’re interested in facilitating Tell It Like It Is or want to access its free resources, visit our website or reach out to me via email. Together, we can ensure that everyone has the tools and knowledge they need to thrive.

Closing Thoughts

Talking about sexuality can be challenging, but it’s also essential. With the right support and education, we can empower people with disabilities to navigate their relationships with confidence and dignity.

As one participant so aptly put it: “Sexual health is a part of life—so let’s talk about it!”

Leading in a Culture of Gentleness: Cultivating Safe and Valuing Teams By Deirdre Mercer and Jim Temple

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When we think about leadership, it’s often accompanied by ideas of authority, decision-making, and results. At Creative Options Regina (COR), however, leadership is reimagined through the lens of a culture of gentleness. This philosophy emphasizes creating environments where everyone—leaders, team members, and individuals we support—feels safe, valued, and connected.

In a recent presentation at the Gentle Teaching International Conference, we reflected on our experiences fostering such a culture, sharing stories, lessons, and practices that have shaped our journey.

A Journey Rooted in Gentle Teaching

Deirdre Mercer: My first exposure to Gentle Teaching was over 25 years ago during a three-day practicum with Dr. John McGee. The experience set my path as a young professional, shaping my belief in creating trust-filled relationships as the foundation for learning and growth. Throughout my career, I’ve seen firsthand how this philosophy transforms individuals and organizations.

Jim Temple: At COR, Gentle Teaching has been part of our DNA since our inception in 2009. Unlike many organizations that adopt this approach later, COR was built on these principles, enabling us to create a culture that permeates every level of our organization—from the boardroom to the homes where we provide support.

Why Trust Matters

Trust is the cornerstone of effective leadership and teamwork. It’s not just about getting the job done; it’s about creating an environment where individuals feel safe to express themselves, take risks, and grow. At COR, we’ve worked diligently to embed trust-building practices into our organizational fabric.

We’ve done this by:

1. Listening and Learning: Through focus groups, surveys, and one-on-one conversations, we’ve asked our team what trust looks like to them. The feedback informed our organizational practices, from leadership training to day-to-day interactions.

2. Defining Shared Values: COR’s values—Innovation, Making a Difference, Autonomy, Growth, Integrity, Nurturing and Inclusive Community, and Engagement (IMAGINE)—were developed collaboratively with employees. These values guide our decisions and remind us of our collective purpose.

3. Implementing Tools for Growth: Inspired by Brené Brown’s Braving framework, we’ve trained leaders to cultivate trust through clear communication, accountability, and mutual respect.

From Safe and Loved to Growth

Creating a culture of gentleness isn’t just for the individuals we support—it’s a way of being that extends to every interaction. Leadership at COR focuses on helping people feel safe and valued, paving the way for growth.

When individuals feel secure in their environment, whether in the workplace or a classroom, they flourish. Deirdre shared a personal story about her daughter Delaney, whose academic success was profoundly influenced by teachers who made her feel safe and loved. This same principle applies to workplaces: trust and connection create the conditions for people to thrive.

Key Takeaways for Cultivating Safe and Valuing Teams

  • Invest in Relationships: Leadership is about more than managing tasks. It’s about forming meaningful connections that encourage trust and engagement.
  • Practice Empathy: Take time to listen and understand the perspectives of those you lead. This fosters a sense of safety and belonging.
  • Be Clear and Intentional: Communication is a cornerstone of trust. As Brené Brown puts it, “Clear is kind. Unclear is unkind.”
  • Encourage Collaboration: Teamwork thrives when people feel valued and supported. Make space for collective care and connection.

Together, We’re Stronger

Leadership in a culture of gentleness is a journey of evolution—one where we continually learn, grow, and improve. At COR, we remain committed to fostering environments where people feel safe, valued, and empowered to reach their full potential.

Let’s reimagine leadership as a practice of nurturing trust and building connections. Together, we can create spaces where everyone thrives.

Trauma-Informed Supports in a Gentle Teaching Framework: Insights from Karyn Harvey, PhD

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When we consider trauma-informed care, we think about healing—not just for those we support, but for the entire community of care. At the Gentle Teaching International Conference, I had the privilege of discussing how trauma-informed practices align with the Gentle Teaching framework. Together, these approaches create environments where safety, connection, and empowerment foster true healing.

From Pigeons to People: A Journey Toward Understanding

My journey in this field began in an unlikely place: training rats and pigeons in a behaviourist framework during my graduate studies. It was there I first realized the profound limitations of treating people like variables in a controlled experiment.

Years later, working in human services, I saw this approach mirrored in how people with disabilities were often labelled and managed. Behaviors were targeted, but stories were ignored. Interventions were implemented, but connection was neglected.

It wasn’t until I met John McGee, the founder of Gentle Teaching, that everything clicked. He reminded me of something vital: people need to feel safe, loved, and understood before they can thrive.

The Unseen Stories of Trauma

Trauma is pervasive in the lives of those we support. From experiences of neglect and abuse to the systemic trauma of institutionalization, the stories I’ve heard over my career are both heartbreaking and illuminating.

For example, James was labelled as “non-compliant” because he refused to shower. Only by listening to his story did we uncover the source of his behaviour: nightly hose-downs during his years in an institution. Similarly, Rashida’s cutting wasn’t “attention-seeking,” as staff believed—it was an expression of her pain from years of abuse and rejection.

These stories remind us that behaviour is communication. Instead of asking, “What’s wrong with this person?” we must ask, “What happened to this person?”

Listening as a Tool for Healing

Listening is the foundation of trauma-informed care. It’s not just about hearing words—it’s about validating experiences and creating space for people to feel safe sharing their truths.

One of the most transformative examples of this was Tamika, who expressed her longing for a boyfriend during her annual person-centred planning meetings. For years, her team overlooked this desire, focusing instead on “practical goals” like cooking. When her loneliness led her to a dangerous situation, the response was to restrict her independence rather than address the root cause.

Only when someone truly listened and validated her desire for connection did Tamika begin to heal.

Dr. Karen Harvey

Key Principles for Trauma-Informed Care

  1. Assume Trauma: While not everyone has PTSD, many have experienced trauma. Assume a trauma history and approach interactions with empathy.
  2. Focus on Relationships: Healing happens through connection. Relationships—both professional and personal—are central to recovery.
  3. Support Staff: Caregivers often carry their own trauma, compounded by vicarious trauma. Supporting their well-being is essential to maintaining a culture of gentleness.
  4. Celebrate Joy: Happiness is a healing force. Celebrate achievements, foster connection, and encourage meaningful purpose in the lives of those we support.

Relationships Are Everything

Research supports what we’ve known all along: relationships are the key to a fulfilling life. The Harvard Men’s Study, which followed participants for 75 years, found that happiness isn’t about wealth or status—it’s about meaningful relationships.

For the people we support, relationships can be a profound source of healing. Whether it’s a friendship, a romantic partnership, or simply the knowledge that someone cares, these connections transform lives.

A Call to Care

Trauma-informed care within a Gentle Teaching framework isn’t just about understanding trauma—it’s about fostering safety, connection, and empowerment. It’s about recognizing the humanity of every individual and honouring their unique journey.

To the caregivers, direct support professionals, and leaders reading this: thank you. Your work changes lives. And as you care for others, remember to care for yourselves. Your happiness and well-being matter, too.

Together, we can create a world where everyone feels safe, valued, and loved—a world where healing is possible.

Quotes:

On Relationships and Healing:

“Love heals. Connection heals. Relationships are everything. We all deserve to be seen, heard, and valued.”

On Understanding Behavior:

“Instead of asking, ‘What’s wrong with you?’ we need to ask, ‘What happened to you?’ That’s where the real work begins.”

On Empowering Individuals:

“Every life needs meaning and purpose. When people discover their value and have a mission, they can move beyond their trauma and truly thrive.”

On the Role of Caregivers:

“The most critical people in our organizations are the ones on the frontlines. If we don’t value them, how can we expect them to show value to others?”

On the Importance of Listening:

“The biggest breakthroughs don’t come from behavior plans or rewards—they come from listening, really hearing, and understanding someone’s story.”

On Resilience and Advocacy:

“We are the bridge between the world as it is and the world as it should be. Every act of kindness, every moment of care, builds that bridge.”

On Finding Happiness:

“Happiness isn’t just for the people we support—it’s for you, too. Take care of yourself. Pursue your joy, because you deserve it.”

On the Value of Every Human Being:

“Every person’s life is as valuable as the universe. Let us never forget that profound truth.”

Dr. Karen Harvey

Self-Determination in Sexual Health – Empowering Autonomy and Inclusion, by Natalya Mason

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Speaker: Natalya Mason

Sexual health is a fundamental part of being human, yet for individuals with disabilities, it’s often misunderstood, ignored, or actively restricted. At the Gentle Teaching Conference, Natalya Mason, a sexual health educator and social worker, delivered a powerful session on the intersection of sexuality, disability, and human rights, challenging us to reframe our biases and support self-determination.

What Is Sexual Health?

Natalya opened with the World Health Organization’s definition, emphasizing its holistic nature:

•Sexuality includes pleasure, identity, intimacy, and relationships, shaped by biological, social, and cultural factors.

•Sexual health goes beyond risk prevention (STIs, unwanted pregnancy) to focus on ensuring everyone has access to ideal sexual experiences—rooted in autonomy and choice.

Key Takeaway: Sexual health is not a privilege—it’s a human right.

The Barriers: Ableism and Assumptions

Natalya outlined how ableism perpetuates myths about people with disabilities:

  1. They are seen as non-sexual or incapable of understanding sexuality.
  2. Decisions about their bodies and relationships are often made without their input.
  3. Sexual health education frequently excludes disabled individuals entirely.

These biases deny people with disabilities their right to explore, learn, and define their sexuality on their own terms.

Promoting Self-Determination and Autonomy

Natalya emphasized that individuals with disabilities know their bodies and needs best. Supporting them means:

  • Providing accessible sexual health education tailored to their experiences.
  • Offering tools and resources that tackle topics like:
  • Consent and boundaries.
  • Navigating relationships and intimacy.
  • Sensory sensitivities during sexual experiences.
  • Ensuring they see themselves reflected in sexual health resources and media, affirming their identities and desires.

“Disabled youth are not just passive learners—they are experts of their own experiences.”

Reproductive Justice: A Framework for Inclusion

Natalya drew on the reproductive justice framework developed by Sistersong, highlighting three core rights:

  1. The right not to have children, with access to contraception and abortion.
  2. The right to have children, with access to services that support healthy pregnancies.
  3. The right to parent children in safe and healthy environments.

This framework underscores the importance of autonomy, dignity, and support for all individuals, particularly those from marginalized communities.

Shifting the Narrative to Sex Positivity

Sex positivity is the foundation of inclusive education—it celebrates sexuality as a natural, enriching part of life. Rather than focusing solely on preventing harm, Natalya advocated for creating spaces where disabled individuals can:

  • Explore their desires safely.
  • Develop relationships and intimacy.
  • Experience sexuality as a source of joy, connection, and empowerment.

Quote to Reflect On:

“Sex positivity isn’t just about avoiding the bad. It’s about striving for the good.”

It’s about striving for the good

The Path Forward: Supporting Inclusion and Rights

Natalya called on educators, caregivers, and policymakers to:

  1. Recognize and challenge their own ableism.
  2. Prioritize inclusive, accessible sexual health education that centers the voices of disabled individuals.
  3. Provide tools and resources that support autonomy, choice, and self-determination.

Conclusion: Centering Voices, Celebrating Rights

Sexual health and self-determination are universal human rights, and individuals with disabilities deserve the same opportunities to explore, express, and define their sexuality. By promoting inclusion, representation, and autonomy, we create a world where everyone is seen, heard, and empowered to live as their full, authentic selves.

Natalya’s message was clear: It’s time to listen, learn, and ensure that no one is left out of the conversation about sexuality.

Call to Action: Reflect on your own work or organization:

  • Are you providing accessible sexual health resources?
  • Are disabled individuals involved in shaping programs that impact them?
  • How can you challenge biases and promote autonomy in your community?

By shifting our perspective, we can create inclusive spaces that affirm sexuality as a right for all.

Link to Sexual Health Resources for Diverse Learners.

You Don’t Need Marketing—You Need a Movement: Capturing Our Collective Stories By Jeph Maystruck

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In a world overflowing with ads, algorithms, and analytics, traditional marketing no longer cuts it. The rules of engagement have shifted, and if you’re not telling a story, you’re already behind. But here’s the kicker—you don’t just need a good story. You need a movement.

At the Gentle Teaching International Conference 2024, I had the honor of sharing this message, and now I’m excited to dive into what it means to build something bigger than a brand—a movement fueled by collective stories, shared purpose, and genuine connection.

Start with Heart: Why Stories Matter More Than Facts

Growing up, I learned one of the most important lessons of my life: everyone has a superpower. My mom, who worked in group homes supporting people with disabilities, showed me the power of connection and empathy. This perspective shaped my approach to storytelling, both in life and in work.

Here’s the truth: facts fade, but stories stick. According to the Stanford Graduate School of Business, people remember stories 22 times more than facts alone. This means if you want your message to resonate, it’s not enough to list what you do—you need to show why it matters.

From Marketing to Movements

When I say you don’t need marketing, I don’t mean stop promoting yourself. I mean stop shouting into the void. Instead of broadcasting messages, invite people to participate in your story.

Movements happen when people feel like they’re part of something bigger than themselves. Look at Patagonia, whose mission to combat climate change resonates so deeply that customers see wearing their gear as a badge of purpose. Or think of the Savannah Bananas, who reinvented baseball with creativity, humor, and community engagement. These are brands that don’t just market—they inspire.

The Power of Participation

Participation beats promotion every time. Why? Because when people engage with your story, they become ambassadors for your cause.

At Creative Options Regina (COR), we’ve seen this firsthand through campaigns like 100 Acts of Kindness. What started as a simple idea—spreading kindness and recognizing unsung heroes in the community—turned into a movement. The stories we uncovered through that initiative weren’t just inspiring; they were transformative.

In one instance, an act of kindness from a group of kids changed someone’s life. A simple compliment on a difficult day can be life-saving, a reminder that even the smallest actions have immense power.

Unreasonable People Change the World

George Bernard Shaw once said, “The reasonable person adapts themselves to the world; the unreasonable one persists in trying to adapt the world to themselves. Therefore, all progress depends on the unreasonable person.”

Movements require a bit of unreasonableness. Whether it’s painting basketball courts with Buckets & Borders or creating socks that embody an organization’s values, change comes from those who refuse to accept the status quo.

Building Connections Through Collective Stories

Communities are built on connections, and connections are built through stories. If you’re not telling your story, someone else will—and they might not get it right.

COR exemplifies the power of storytelling. Their 150+ videos on Vimeo are more than just content; they’re moments that capture the heart of their mission. They show real people, real impact, and real progress. These stories not only document their work but also inspire others to join the movement.

How to Start Your Own Movement

1. Know Your Why: Why do you do what you do? Speak from the heart and invite others to connect with your purpose.
2. Engage Your Advocates: Focus on the people who already believe in you and give them the tools to spread your message.
3. Be Unreasonable: Push boundaries, take risks, and challenge the norm.
4. Participate, Don’t Just Promote: Involve your audience in meaningful ways—through events, stories, or small acts of kindness.
5. Keep It Real: Authenticity isn’t optional. People connect with vulnerability and honesty, not perfection.

One Starfish at a Time

Changing the world doesn’t happen all at once. It happens one story, one person, one act of kindness at a time. Like the boy throwing starfish back into the ocean, your actions may seem small—but to the one person you impact, they mean everything.

So, stop worrying about marketing. Instead, focus on creating moments, telling stories, and building movements. Your story matters. Now go out and share it.

Jeph Maystruck - GTI conference

Five Core Beliefs of Servant Leadership, by Kevan McBeth

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Speaker: Kevan McBeth

Kevan McBeth explored the foundations of Servant Leadership, emphasizing human connection, empowerment, and supporting frontline workers to excel.

Key Points:

  • Leadership is about caring for the people who care for others.
  • Servant leadership flips traditional models: leaders serve from the bottom, empowering employees to deliver exceptional service.
  • Empowerment requires self-awareness, emotional intelligence, and building trust.
  • Actionable Takeaway:

“Your job isn’t to do it all—it’s to care for and grow the people who do.”

Your job isn’t to do it all—it’s to care for and grow the people who do

Five Core Beliefs of Servant Leadership

Kevan presented five practical beliefs:

1. It’s Not About You, But It’s All About You:

Focus on self-awareness and emotional intelligence to effectively serve others.

2. Everybody Matters, Nobody’s Perfect:

Leaders must nurture environments where everyone can bring their whole selves to work.

3. Aim for the Heart:

Lead with empathy and kindness. Separate problems from people during difficult conversations.

4. Lead for the 95%:

Build policies and cultures for the 95% of people who care, not to control the 5% who don’t.

5. Lead with Intentionality:

Small intentional acts of kindness create magic moments that inspire and empower.

Kevan McBeth

Stories of Impact – Servant Leadership in Action

Kevan’s WestJet story highlighted the value of trusting employees:

“We serve the 95%, not the 5%.”

Policies focused on trust empower employees to act in the best interest of customers.

Key Example: A bereavement policy with minimal barriers allowed frontline workers to help customers in need quickly.

Reflection: Are your organizational policies empowering or alienating employees?

Proud to be Recognized as a Saskatchewan Top Employer (2025) for an 8th Year!

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With job security and a stable economy, Saskatchewan employers offer more than just peace of mind: ‘Saskatchewan’s Top Employers’ for 2025 are announced.

REGINA, February 4, 2025 – With a strong economy that’s resilient in the face of economic headwinds, Saskatchewan has long been an attractive place to work and live. Employers in the province are raising the bar by providing employees with better family-friendly benefits and skills upgrading that will help them succeed as technology advances rapidly. The best of these
initiatives were recognized this morning as Saskatchewan’s Top Employers (2025) was announced by Mediacorp Canada Inc., organizers of the annual Canada’s Top 100 Employers project.

“Economies that go through dramatic boom and bust cycles are usually the ones we read about in the news, but it’s places like Saskatchewan — with its reliable and steady economic growth — that provides true peace of mind to employees,” says Richard Yerema, executive editor at the Canada’s Top 100 Employers project. “Employees value the security that comes with being able to count on a reliable employer and feeling confident that your livelihood — and the life you’ve built for your family — is secure.”

The employers chosen as this year’s Saskatchewan’s Top Employers distinguish themselves with strong support for family-friendly benefits, as well as ensuring their employees receive the training and development they need to succeed. From tuition subsidies to in-house skills improvement programs, this year’s winners understand that a skilled workforce is essential as
technology advances at an ever-faster rate.

“Economic stability and a long history of steady growth: that’s the story of Saskatchewan,” adds Yerema. “People attracted to the province’s affordability and high standard of living, while building a career at an employer that cares about their family and future. The employers on this year’s list know that job security means income security, where employees can have confidence that the resources they depend upon, and the things they’ve earned through hard work, won’t be taken from them by a sudden economic downturn.”

Now in its 20th year, Saskatchewan’s Top Employers is a special designation that recognizes the employers that lead their industries in offering exceptional places to work. Editors at Mediacorp review employers on eight criteria, which have remained consistent since the project’s inception:

(1) Workplace; (2) Work Atmosphere & Social; (3) Health, Financial & Family Benefits; (4) Vacation & Time Off; (5) Employee Communications; (6) Performance Management; (7) Training & Skills Development; and (8) Community Involvement. The editors publish detailed ‘reasons for selection’ explaining why the winners were chosen, providing transparency in the selection of winners and a catalogue of best practices for employers and job-seekers alike. The competition is open to any employer, private or public sector, with its head office or principal place of business in Saskatchewan.

Founded in 1992, Mediacorp Canada Inc. is the nation’s largest publisher of employment periodicals. Since 1999, the Toronto-based publisher has managed the Canada’s Top 100 Employers project, which includes 19 regional and special-interest editorial competitions that reach millions of Canadians annually through a variety of magazine and newspaper partners, including The Globe and Mail. Mediacorp also operates Eluta.ca, one of Canada’s largest job search engines, used by millions of job-seekers annually to find new job postings and discover what the nation’s best employers are offering.

The full list of Saskatchewan’s Top Employers (2025) was announced today in a special magazine published online in the Regina Leader-Post and Saskatoon StarPhoenix, as well as on Eluta.ca. Detailed ‘reasons for selection’ for each of this year’s winners, including dozens of stories and photos about their initiatives, were released today by the editors and are accessible via the competition homepage.

Read the special magazine here. 

Saskatchewan’s Top Employers 2025 Winners

  • 3sHealth / Health Shared Services Saskatchewan, Regina
  • Access Communications Co-operative Ltd., Regina
  • BHP Canada Inc., Saskatoon
  • Canpotex Limited, Saskatoon
  • College of Registered Nurses of Saskatchewan, Regina
  • Cornerstone Credit Union Financial Group Ltd., Yorkton
  • Creative Options Regina, Inc., Regina
  • Croptimistic Technology Inc., Saskatoon
  • eHealth Saskatchewan, Regina
  • Information Services Corporation / ISC, Regina
  • ISM, Regina
  • Lakefield LLP, Saskatoon
  • Legal Aid Saskatchewan, Saskatoon
  • McDougall Gauley LLP, Saskatoon
  • Nutrien Ltd., Saskatoon
  • Ranch Ehrlo Society, Regina
  • Saskatchewan Apprenticeship and Trade Certification Commission, Regina
  • Saskatchewan Blue Cross, Saskatoon
  • Saskatchewan Crop Insurance Corporation / SCIC, Melville
  • Saskatchewan Indian Gaming Authority / SIGA, Saskatoon
  • Saskatchewan Polytechnic, Saskatoon
  • Saskatchewan Teachers’ Federation, Saskatoon
  • Saskatchewan Workers’ Compensation Board, Regina
  • Saskatoon, City of, Saskatoon
  • SaskEnergy Incorporated, Regina
  • SaskPower, Regina
  • SaskTel, Regina
  • Synergy Credit Union Ltd., Lloydminster
  • University of Saskatchewan, Saskatoon
  • Vaderstad Industries Inc., Langbank

 

Ugonna Prince Ernest Osigwe – Celebrating Black History Month

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Ugonna Prince Ernest Osigwe moved to Canada from Nigeria on April 7, 2023. Ugonna is originally from Imo State, which is located in the southeastern part of Nigeria. Imo State is renowned for its rich cultural heritage, which is beautifully reflected in its traditional attire, music, dance, festivals, arts and crafts, and the warm hospitality of its people. The majority of Imo State’s residents are Christians, with Catholicism being the most predominant denomination.

“While my parents continue to reside in Nigeria, I am currently living in Canada independently. The primary reason for immigrating to Canada was to pursue a quality education that would prepare me for real-world challenges,” said Ugonna.

His interest in Canada began during his early school years and solidified during his final term of secondary school. When he shared this aspiration with his parents after secondary school, they were genuinely excited and fully supportive, recognizing the vast opportunities and valuable experiences that moving abroad would offer. Their unwavering encouragement and support were instrumental in ensuring a smooth transition to Canada for Ugonna.

Despite the excitement that comes with the idea of moving to a developed country like Canada, leaving his home country was never an easy decision, and one of the most challenging aspects is being separated from his loved ones, knowing it will be a long time before he will see them again. The absence of their presence and the comfort of being close to family can be deeply felt, especially during significant milestones or moments when their support would mean the most. Maintaining connections through video calls, messages, and other forms of communication often becomes a vital way to bridge the distance. “However, no amount of technology can fully replace the warmth of being physically present with my family” shared Ugonna.

Ugonna faced some cultural shock like every immigrant that moves to Canada; he shares that he was instantly struck by the dramatic difference in climate. “Coming from a tropical region where temperatures regularly surpass 30 degrees Celsius, I was not prepared for the intense cold that hit me at Toronto Airport in April, just as winter was coming to an end. The cold was unlike anything I had ever encountered, marking the beginning of my new journey in this country,” shared Ugonna.

Asked how he approached the culture shock, he said he embraces the opportunities to learn, try new things and adapt to his surroundings with an open mind. “I found it especially helpful to connect with positive minded friends who had been living here longer, as their experiences guided me through my transition”. While there is a lot of joy in moving to a new country, Ugonna missed many things in his home country, but on the top of the list, he missed his loved ones and the comforting flavors of Nigerian local cuisine.

In comparison with other immigrants who came before him to Canada, his immigration journey has been largely smooth, although it has required some adjustments, particularly in adapting to a new culture and navigating a different educational system and job market. “At times, I’ve experienced feelings of isolation and homesickness. One of the most important lessons I’ve learned is the importance of creating my own happiness, as it can be challenging to manage feelings of depression when family is far away” shared Ugonna.

Ugonna shared that his experience has been largely positive. The local community has been welcoming, and he has found ways to integrate, whether through education, work, or social activities. “However, I’ve also had to overcome occasional feelings of isolation. There have been instances of subtle discrimination, but I’ve dealt with them by staying focused on my goals and drawing strength from my support network, including friends, family, colleagues and mentors. Talking about my experiences with people I trust has also been helpful. One misconception is that immigrants don’t contribute enough to society. The truth is, many immigrants work hard, bring diverse skills, and play a significant role in building the economy and culture.

Ugonna Prince Ernest Osigwe-COR

Ugonna also shared that the Black community faces a lot of challenges, such as labour market integration, income inequalities, and discrimination. Black History Month in Saskatchewan is a time not only for celebration but also for the discussion of these issues. The story of the Black community is one of resiliency, diversity, and a substantial contribution to the Canadian heritage; it still demands extra effort in order to allow for the full inclusion of all Black Canadians. “People may think all immigrants move solely for financial reasons, ignoring personal growth and education. For me, one of the best things about immigrating to Canada seems to have been the opportunity to pursue higher education and gain the knowledge and skills necessary for real-life challenges which will help me to contribute to the Canadian society.”

He also shares that he feels a growing sense of belonging in Canada and his work at COR has been a key part of this journey. “One of the most impactful aspects has been learning and practicing Gentle Teaching. Within a culture of gentleness, the relationship with the individuals I support has become more genuine and trusting. The connection is built on emotional bonds rather than control, creating a safe and nurturing environment.” “Something I’ve learned is that the more individuals trust me, the more the relationship grows. Gentle Teaching emphasizes supporting people with unconditional respect, and this philosophy has transformed both my personal and professional lives. It has made me more patient, empathetic, and intentional in my interactions. I’ve seen the positive reflection of this approach in the life of the person I support as they become more confident, emotionally secure, and connected. These experiences have deepened my sense of belonging at COR and within the wider community”.

Thank you, Ugonna, for sharing your journey to Canada and COR. We are grateful for everything you do as we pride ourselves on the human touch of every person that is part of the COR family.

 

The Universal Longing for Belonging: Why Human Connection Matters, by Dr. Anthony McCrovitz

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In a world where people often feel disconnected, Dr. Anthony McCrovitz reminds us of an undeniable truth: a sense of belonging is a universal, human longing. During his presentation, “A Sense of Belonging Is a Universal, Human Longing and Needs a Human Connection,” Dr. McCrovitz explored the profound impact of belonging and connection on our lives and how fostering these bonds can lead to healing and growth.

The Core of Belonging: Feeling Safe and Loved

At the heart of belonging lies the foundational need to feel safe and loved. Dr. McCrovitz emphasized that true belonging requires creating spaces where people feel valued, respected, and free to express themselves without judgment. This isn’t just about offering physical safety; it’s about emotional and psychological security that allows individuals to trust and connect deeply with others.

He explained that belonging doesn’t demand perfection but instead invites authenticity and vulnerability. It’s about being seen and valued for who you truly are, imperfections and all.

Connection, Not Correction

Dr. McCrovitz introduced a transformative idea: “Focus on connection, not correction.” He argued that instead of trying to change or fix people, we should seek to understand their experiences and meet them where they are. Connection fosters trust and creates the foundation for meaningful relationships, while correction often leads to defensiveness and further disconnection.

This approach is particularly important when working with individuals who have experienced trauma. Belonging offers them a path to healing by providing a safe space where their voices are heard, and their experiences are validated.

The Psychology of Interdependence

Dr. McCrovitz explored the idea of interdependence—the recognition that we are all deeply connected and reliant on one another. True belonging happens when individuals feel they are part of a supportive community where their contributions matter, and their presence is appreciated.

This sense of interdependence fosters a culture of care and collaboration, reminding us that we thrive not in isolation but through relationships that nurture and empower us.

The Role of Moral Memories

One of the most impactful parts of Dr. McCrovitz’s presentation was his discussion of moral memories. These are the deep, meaningful experiences that shape our sense of self and connection to others. He highlighted the importance of creating new, positive moral memories to help individuals rewrite their narratives and overcome past pain.

By fostering moments of connection, kindness, and understanding, we can help others build a new framework for belonging and self-worth.

Belonging in Action: Practical Steps

Dr. McCrovitz encouraged caregivers, educators, and community leaders to actively cultivate belonging by:

1. Creating Safe Spaces: Ensure environments are welcoming, inclusive, and free of judgment.
2. Validating Voices: Listen to and affirm people’s experiences without trying to “fix” them.
3. Fostering Interdependence: Build communities where everyone feels valued and connected.
4. Inviting Vulnerability: Encourage open, honest communication to deepen relationships.

Focus on connection, not correction

Final Thoughts

Dr. McCrovitz’s message is clear: belonging is not a luxury—it’s a necessity for human well-being. By prioritizing connection over correction and embracing our shared humanity, we can create a world where everyone feels valued, supported, and truly seen.

As you go about your day, remember: the smallest act of kindness or acknowledgment can be the seed of belonging for someone else. Together, we can build communities that heal, empower, and inspire.

Let’s make belonging a priority—for ourselves and for each other.