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Trauma-Informed Supports in a Gentle Teaching Framework: Insights from Karyn Harvey, PhD

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When we consider trauma-informed care, we think about healing—not just for those we support, but for the entire community of care. At the Gentle Teaching International Conference, I had the privilege of discussing how trauma-informed practices align with the Gentle Teaching framework. Together, these approaches create environments where safety, connection, and empowerment foster true healing.

From Pigeons to People: A Journey Toward Understanding

My journey in this field began in an unlikely place: training rats and pigeons in a behaviourist framework during my graduate studies. It was there I first realized the profound limitations of treating people like variables in a controlled experiment.

Years later, working in human services, I saw this approach mirrored in how people with disabilities were often labelled and managed. Behaviors were targeted, but stories were ignored. Interventions were implemented, but connection was neglected.

It wasn’t until I met John McGee, the founder of Gentle Teaching, that everything clicked. He reminded me of something vital: people need to feel safe, loved, and understood before they can thrive.

The Unseen Stories of Trauma

Trauma is pervasive in the lives of those we support. From experiences of neglect and abuse to the systemic trauma of institutionalization, the stories I’ve heard over my career are both heartbreaking and illuminating.

For example, James was labelled as “non-compliant” because he refused to shower. Only by listening to his story did we uncover the source of his behaviour: nightly hose-downs during his years in an institution. Similarly, Rashida’s cutting wasn’t “attention-seeking,” as staff believed—it was an expression of her pain from years of abuse and rejection.

These stories remind us that behaviour is communication. Instead of asking, “What’s wrong with this person?” we must ask, “What happened to this person?”

Listening as a Tool for Healing

Listening is the foundation of trauma-informed care. It’s not just about hearing words—it’s about validating experiences and creating space for people to feel safe sharing their truths.

One of the most transformative examples of this was Tamika, who expressed her longing for a boyfriend during her annual person-centred planning meetings. For years, her team overlooked this desire, focusing instead on “practical goals” like cooking. When her loneliness led her to a dangerous situation, the response was to restrict her independence rather than address the root cause.

Only when someone truly listened and validated her desire for connection did Tamika begin to heal.

Dr. Karen Harvey

Key Principles for Trauma-Informed Care

  1. Assume Trauma: While not everyone has PTSD, many have experienced trauma. Assume a trauma history and approach interactions with empathy.
  2. Focus on Relationships: Healing happens through connection. Relationships—both professional and personal—are central to recovery.
  3. Support Staff: Caregivers often carry their own trauma, compounded by vicarious trauma. Supporting their well-being is essential to maintaining a culture of gentleness.
  4. Celebrate Joy: Happiness is a healing force. Celebrate achievements, foster connection, and encourage meaningful purpose in the lives of those we support.

Relationships Are Everything

Research supports what we’ve known all along: relationships are the key to a fulfilling life. The Harvard Men’s Study, which followed participants for 75 years, found that happiness isn’t about wealth or status—it’s about meaningful relationships.

For the people we support, relationships can be a profound source of healing. Whether it’s a friendship, a romantic partnership, or simply the knowledge that someone cares, these connections transform lives.

A Call to Care

Trauma-informed care within a Gentle Teaching framework isn’t just about understanding trauma—it’s about fostering safety, connection, and empowerment. It’s about recognizing the humanity of every individual and honouring their unique journey.

To the caregivers, direct support professionals, and leaders reading this: thank you. Your work changes lives. And as you care for others, remember to care for yourselves. Your happiness and well-being matter, too.

Together, we can create a world where everyone feels safe, valued, and loved—a world where healing is possible.

Quotes:

On Relationships and Healing:

“Love heals. Connection heals. Relationships are everything. We all deserve to be seen, heard, and valued.”

On Understanding Behavior:

“Instead of asking, ‘What’s wrong with you?’ we need to ask, ‘What happened to you?’ That’s where the real work begins.”

On Empowering Individuals:

“Every life needs meaning and purpose. When people discover their value and have a mission, they can move beyond their trauma and truly thrive.”

On the Role of Caregivers:

“The most critical people in our organizations are the ones on the frontlines. If we don’t value them, how can we expect them to show value to others?”

On the Importance of Listening:

“The biggest breakthroughs don’t come from behavior plans or rewards—they come from listening, really hearing, and understanding someone’s story.”

On Resilience and Advocacy:

“We are the bridge between the world as it is and the world as it should be. Every act of kindness, every moment of care, builds that bridge.”

On Finding Happiness:

“Happiness isn’t just for the people we support—it’s for you, too. Take care of yourself. Pursue your joy, because you deserve it.”

On the Value of Every Human Being:

“Every person’s life is as valuable as the universe. Let us never forget that profound truth.”

Dr. Karen Harvey

You Don’t Need Marketing—You Need a Movement: Capturing Our Collective Stories By Jeph Maystruck

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In a world overflowing with ads, algorithms, and analytics, traditional marketing no longer cuts it. The rules of engagement have shifted, and if you’re not telling a story, you’re already behind. But here’s the kicker—you don’t just need a good story. You need a movement.

At the Gentle Teaching International Conference 2024, I had the honor of sharing this message, and now I’m excited to dive into what it means to build something bigger than a brand—a movement fueled by collective stories, shared purpose, and genuine connection.

Start with Heart: Why Stories Matter More Than Facts

Growing up, I learned one of the most important lessons of my life: everyone has a superpower. My mom, who worked in group homes supporting people with disabilities, showed me the power of connection and empathy. This perspective shaped my approach to storytelling, both in life and in work.

Here’s the truth: facts fade, but stories stick. According to the Stanford Graduate School of Business, people remember stories 22 times more than facts alone. This means if you want your message to resonate, it’s not enough to list what you do—you need to show why it matters.

From Marketing to Movements

When I say you don’t need marketing, I don’t mean stop promoting yourself. I mean stop shouting into the void. Instead of broadcasting messages, invite people to participate in your story.

Movements happen when people feel like they’re part of something bigger than themselves. Look at Patagonia, whose mission to combat climate change resonates so deeply that customers see wearing their gear as a badge of purpose. Or think of the Savannah Bananas, who reinvented baseball with creativity, humor, and community engagement. These are brands that don’t just market—they inspire.

The Power of Participation

Participation beats promotion every time. Why? Because when people engage with your story, they become ambassadors for your cause.

At Creative Options Regina (COR), we’ve seen this firsthand through campaigns like 100 Acts of Kindness. What started as a simple idea—spreading kindness and recognizing unsung heroes in the community—turned into a movement. The stories we uncovered through that initiative weren’t just inspiring; they were transformative.

In one instance, an act of kindness from a group of kids changed someone’s life. A simple compliment on a difficult day can be life-saving, a reminder that even the smallest actions have immense power.

Unreasonable People Change the World

George Bernard Shaw once said, “The reasonable person adapts themselves to the world; the unreasonable one persists in trying to adapt the world to themselves. Therefore, all progress depends on the unreasonable person.”

Movements require a bit of unreasonableness. Whether it’s painting basketball courts with Buckets & Borders or creating socks that embody an organization’s values, change comes from those who refuse to accept the status quo.

Building Connections Through Collective Stories

Communities are built on connections, and connections are built through stories. If you’re not telling your story, someone else will—and they might not get it right.

COR exemplifies the power of storytelling. Their 150+ videos on Vimeo are more than just content; they’re moments that capture the heart of their mission. They show real people, real impact, and real progress. These stories not only document their work but also inspire others to join the movement.

How to Start Your Own Movement

1. Know Your Why: Why do you do what you do? Speak from the heart and invite others to connect with your purpose.
2. Engage Your Advocates: Focus on the people who already believe in you and give them the tools to spread your message.
3. Be Unreasonable: Push boundaries, take risks, and challenge the norm.
4. Participate, Don’t Just Promote: Involve your audience in meaningful ways—through events, stories, or small acts of kindness.
5. Keep It Real: Authenticity isn’t optional. People connect with vulnerability and honesty, not perfection.

One Starfish at a Time

Changing the world doesn’t happen all at once. It happens one story, one person, one act of kindness at a time. Like the boy throwing starfish back into the ocean, your actions may seem small—but to the one person you impact, they mean everything.

So, stop worrying about marketing. Instead, focus on creating moments, telling stories, and building movements. Your story matters. Now go out and share it.

Jeph Maystruck - GTI conference

Five Core Beliefs of Servant Leadership, by Kevan McBeth

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Speaker: Kevan McBeth

Kevan McBeth explored the foundations of Servant Leadership, emphasizing human connection, empowerment, and supporting frontline workers to excel.

Key Points:

  • Leadership is about caring for the people who care for others.
  • Servant leadership flips traditional models: leaders serve from the bottom, empowering employees to deliver exceptional service.
  • Empowerment requires self-awareness, emotional intelligence, and building trust.
  • Actionable Takeaway:

“Your job isn’t to do it all—it’s to care for and grow the people who do.”

Your job isn’t to do it all—it’s to care for and grow the people who do

Five Core Beliefs of Servant Leadership

Kevan presented five practical beliefs:

1. It’s Not About You, But It’s All About You:

Focus on self-awareness and emotional intelligence to effectively serve others.

2. Everybody Matters, Nobody’s Perfect:

Leaders must nurture environments where everyone can bring their whole selves to work.

3. Aim for the Heart:

Lead with empathy and kindness. Separate problems from people during difficult conversations.

4. Lead for the 95%:

Build policies and cultures for the 95% of people who care, not to control the 5% who don’t.

5. Lead with Intentionality:

Small intentional acts of kindness create magic moments that inspire and empower.

Kevan McBeth

Stories of Impact – Servant Leadership in Action

Kevan’s WestJet story highlighted the value of trusting employees:

“We serve the 95%, not the 5%.”

Policies focused on trust empower employees to act in the best interest of customers.

Key Example: A bereavement policy with minimal barriers allowed frontline workers to help customers in need quickly.

Reflection: Are your organizational policies empowering or alienating employees?

The Universal Longing for Belonging: Why Human Connection Matters, by Dr. Anthony McCrovitz

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In a world where people often feel disconnected, Dr. Anthony McCrovitz reminds us of an undeniable truth: a sense of belonging is a universal, human longing. During his presentation, “A Sense of Belonging Is a Universal, Human Longing and Needs a Human Connection,” Dr. McCrovitz explored the profound impact of belonging and connection on our lives and how fostering these bonds can lead to healing and growth.

The Core of Belonging: Feeling Safe and Loved

At the heart of belonging lies the foundational need to feel safe and loved. Dr. McCrovitz emphasized that true belonging requires creating spaces where people feel valued, respected, and free to express themselves without judgment. This isn’t just about offering physical safety; it’s about emotional and psychological security that allows individuals to trust and connect deeply with others.

He explained that belonging doesn’t demand perfection but instead invites authenticity and vulnerability. It’s about being seen and valued for who you truly are, imperfections and all.

Connection, Not Correction

Dr. McCrovitz introduced a transformative idea: “Focus on connection, not correction.” He argued that instead of trying to change or fix people, we should seek to understand their experiences and meet them where they are. Connection fosters trust and creates the foundation for meaningful relationships, while correction often leads to defensiveness and further disconnection.

This approach is particularly important when working with individuals who have experienced trauma. Belonging offers them a path to healing by providing a safe space where their voices are heard, and their experiences are validated.

The Psychology of Interdependence

Dr. McCrovitz explored the idea of interdependence—the recognition that we are all deeply connected and reliant on one another. True belonging happens when individuals feel they are part of a supportive community where their contributions matter, and their presence is appreciated.

This sense of interdependence fosters a culture of care and collaboration, reminding us that we thrive not in isolation but through relationships that nurture and empower us.

The Role of Moral Memories

One of the most impactful parts of Dr. McCrovitz’s presentation was his discussion of moral memories. These are the deep, meaningful experiences that shape our sense of self and connection to others. He highlighted the importance of creating new, positive moral memories to help individuals rewrite their narratives and overcome past pain.

By fostering moments of connection, kindness, and understanding, we can help others build a new framework for belonging and self-worth.

Belonging in Action: Practical Steps

Dr. McCrovitz encouraged caregivers, educators, and community leaders to actively cultivate belonging by:

1. Creating Safe Spaces: Ensure environments are welcoming, inclusive, and free of judgment.
2. Validating Voices: Listen to and affirm people’s experiences without trying to “fix” them.
3. Fostering Interdependence: Build communities where everyone feels valued and connected.
4. Inviting Vulnerability: Encourage open, honest communication to deepen relationships.

Focus on connection, not correction

Final Thoughts

Dr. McCrovitz’s message is clear: belonging is not a luxury—it’s a necessity for human well-being. By prioritizing connection over correction and embracing our shared humanity, we can create a world where everyone feels valued, supported, and truly seen.

As you go about your day, remember: the smallest act of kindness or acknowledgment can be the seed of belonging for someone else. Together, we can build communities that heal, empower, and inspire.

Let’s make belonging a priority—for ourselves and for each other.

Trivial is Transformational, by Connie Jones

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Trivial is Transformational.

As a philosophy, Gentle Teaching puts the onus on us to change how we interact in the little moments together, and to take those opportunities to remind people that they are safe with us, loved by us, and that they are good, just as they are. Full stop. That means we show love even in the face of violent behaviours, to see those outbursts for what they are: brokenness, and ultimately, to stop trying to ‘mend’ a broken brain but instead, go for the heart.

That’s what founder John McGee called us to be: Menders of broken hearts.

Tall order? Maybe. But maybe it just takes a moment.

Now that I’m a grannie, I sometimes feel the responsibility more heavily than ever to ensure that my grandkids won’t develop hearts that ever need mending. As a Gentle Teacher, I’m keenly aware that right now, my sweet littles are learning all about themselves through their interactions with the adults around them, including me. I can’t forget the significance of seemingly trivial moments together. What is the message beneath my words, when I speak to them? What tone do I intentionally take? How mindful am I of my pacing, intensity, and word choices so as to convey positivity and reduce anxiety? Do my eyes speak of love, even when the kiddos are wreaking havoc on the house, the furniture, or – god bless ‘em – the dogs? Does my presence give them a safe space to just be? And what about my hands? I mean, I just want to grab those kiddos and gobble zeeberts all over their bellies and tickle them until they squeal. But even these loving moments together could become overwhelming for them, and I need to remember to move into their spaces with a keen awareness that my presence is big in their little worlds.

Gentleness is powerful. It might have more transformative power in the small moments that form moral memory than vengeance against thine enemies ever could, because where vengeance is felt in the storm, gentleness is found in the calm.

Like when I sang to my granddaughter while combing her hair softly. Or when I don’t rush through daily chores but invite them to help choose their clothes for the day, or set the kitchen chairs up at the sink so we can play in the suds while washing dishes together. Or work out the zoomies by cranking some music and having a dance party in the living room. These seemingly mundane moments carry huge significance. So, while we do things together, I try to be very mindful of each of my tools.

I think that kiddos have just as much value in this world when they’re tiny as they’ll have when they’re  grown – even in those times when my little angels’ behaviour isn’t exactly congruent with their value. I think that above and beyond anything else, all kids need to be reminded of how good and lovable they are, just as they are. During the time that we spend together, I want my grandkids’ powerful brains and beautiful hearts to get one thing straight: When they’re with me, they’re safe. And they’re loved, just as they are. Full stop.

www.gentleteaching.com
www.gentleteaching.ca
www.coracademy.ca

Connie Jones is a certified Gentle Teaching Ambassador with Gentle Teaching Canada. She has a Master of Arts in Leadership, three grown kids and four grandchildren. She currently lives in Saskatchewan with her partner of 35 years, two dogs, and five unfinished manuscripts.

 

How Gentle Teaching Promotes Unity in Caregiving, by Charles Woodard, PhD

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In today’s world, where stress and disconnection seem to dominate, the concept of Gentle Teaching stands as a powerful reminder of the importance of unity, compassion, and connection in caregiving. Dr. Charles Woodard’s presentation, “Gentle Teaching Promotes Unity,” offered a heartfelt exploration of how this philosophy transforms relationships between caregivers and those they serve.

Unity: The Foundation of Gentle Teaching

Dr. Woodard highlighted that unity begins with a shared sense of purpose and mutual respect. It’s about recognizing, accepting, and appreciating the individuality of every person—caregivers, those being cared for, and the organizations that bring them together. At its core, unity is both a goal and a process, requiring unconditional love, collaboration, and understanding.

He emphasized the idea of “team” as an acronym: Together Each Achieves Much. This simple yet profound concept illustrates how working together in harmony can make even the biggest tasks manageable.

Unconditional Love as a Catalyst for Unity

Gentle Teaching is rooted in the belief that unconditional love is the highest form of care. According to Dr. Woodard, this love is kind, compassionate, and nurturing—it helps caregivers identify and meet the unique needs of others. But unconditional love must start within. Dr. Woodard shared the importance of “filling your own love tank” through positive self-talk and self-care, reminding us that caregivers can only give love if they have it themselves.

The Tools of Gentle Teaching

To foster unity, Gentle Teaching relies on four primary tools:
1. Words: Words have the power to hurt, heal, and connect. Dr. Woodard encouraged caregivers to use affirming, uplifting language, both with others and with themselves.
2. Presence: A caregiver’s demeanour and energy can create an environment of safety and trust. Being fully present and approachable sets the tone for meaningful connections.
3. Hands: A gentle, respectful touch can communicate safety and love, especially for individuals who may have experienced negative interactions in the past.
4. Eyes: A warm and compassionate gaze shows acceptance and care, allowing caregivers to truly see beyond a person’s behaviours to their underlying needs.

Charles Woodard

Why Unity Matters in Caregiving

Unity isn’t just a nice idea—it’s a practical tool that makes caregiving more effective and fulfilling. Dr. Woodard explained that when caregivers feel united and supported, they’re better equipped to withstand stress, navigate challenging situations, and provide consistent, loving care. Unity creates a ripple effect, building stronger relationships and fostering a culture of mutual respect.

Key Takeaway: Be What You Expect to See

Dr. Woodard closed his presentation with a powerful message: “Be what you expect to see.” If you want to see love, be loving. If you want to see respect, be respectful. Gentle Teaching is not just a technique; it’s a way of being. It asks caregivers to embody the values they wish to see in their interactions, creating a space where unity can flourish.

Final Thoughts

Dr. Woodard’s insights remind us that caregiving is more than a task—it’s a relationship. By embracing the principles of Gentle Teaching, caregivers can create an environment where unity, love, and mutual respect thrive, ultimately improving the lives of everyone involved.

Whether you’re a professional caregiver, a parent, or simply someone who values connection, the philosophy of Gentle Teaching offers a guide for building stronger, more compassionate relationships in all aspects of life.

Recognized by Excellence Canada as a Healthy Workplace Month Great Employer

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COR is proud to be named a 2024 Canada’s Healthy Workplace Month Great Employer, by Excellence Canada. 

In a letter from Sean Slater, President, Excellence Canada, COR was commended for our efforts to nurture a physically and psychologically safe workplace:

Congratulations on prioritizing the vital work of nurturing a physically and psychologically safe and healthy workplace and for the commendable actions you are taking as an employer to achieve it. Our adjudication team was impressed with your work in the following key areas of focus:

  • Physical Health
  • Mental Health
  • Social Health
  • Community

 

 

Excerpt from Excellence Canada’s Official Announcement:

We’re excited to celebrate this year’s amazing organizations that have gone the extra mile to make their workplaces healthy, safe, and welcoming for everyone. These award winners have shown real leadership in creating environments where both physical and mental well-being are top priorities. Their efforts stand out accross the four pillars of workplace wellness, and it’s inspiring to see how they’re making a difference for their teams everyday.

Kudos to all the recipients– you’re setting an awesome example for workplaces across Canada!

View the full list of 2024 Award Recipients.

 

Proud Host of the 2024 Gentle Teaching International Conference

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On October 1-3, 2024, COR proudly hosted the 2024 Gentle Teaching International (GTI) conference, the premier gathering of people from around the world committed to providing positive and proactive support in health, mental health, disability and educational sectors. This event marked the 23rd anniversary of the conference and brought together 400+ participants from across the world for over three-days. The conference presented a unique opportunity to learn about the research, best practices, case studies and lessons learned on creating and sustaining a culture of support for vulnerable populations in varied environments.

“Thank you to the many sponsors, supporters, volunteers, attendees, speakers and contributors. We are truly grateful for your support. GTI2024 was a tremendous success because of you!” – Michael Lavis, CEO

CTV News: Conference aims to care for vulnerable people

https://regina.ctvnews.ca/video/c3005374-conference-aims-to-care-for-vulnerable-people

CBC Radio: Non-profit brings Gentle Teaching to Saskatchewan

https://www.cbc.ca/listen/live-radio/1-66-the-morning-edition-sask/clip/16098819-non-profit-brings-gentle-teaching-saskatchewan

Revealed! Best Places to Work in Canada 2024 – HRD Canada’s Top Picks

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Best Places to Work in Canada 2024 list showcases organizations excelling in employee satisfaction

Revealed! Best Places to Work in Canada 2024 – HRD Canada’s Top Picks
BY HRD staff 11 Jun. 2024

Human Resources Director’s Best Places to Work in Canada 2024 list showcases organizations excelling in employee satisfaction by focusing on healthy work-life balance, open work environments, updated tech tools, team building, and strong coworker relationships. This year, the highlighted companies stood out for prioritizing their employees’ well-being, creating positive and inclusive cultures that enhance the overall employee experience.

Fidelity Investments Canada, with an impressive 87% employee satisfaction rating, has consistently ranked among HRD’s Best Places to Work. The company prioritizes listening to employees, resulting in a thriving culture of celebration and engagement. Fidelity’s initiatives include a subsidized full-service café, extended health and dental benefits, and strong advocacy for commuting solutions.

Diana Godfrey, Senior Vice President of HR and Corporate Affairs, emphasizes, “We try to put ourselves in our employees’ shoes, and we also lobbied our insurance company to extend health and dental benefits past the age of seventy.”

Excellence in employee engagement

Achieving an 82% employee satisfaction rating, The Peak Group of Companies, headquartered in British Columbia, excels in the home renovation and outdoor living products sector. The company’s culture is built on employee well-being, collaboration, and continuous improvement. Employees benefit from an education reimbursement program, cross-functional collaboration opportunities, and a strong emphasis on employee input. The organization supports charitable activities and fosters a family-friendly environment with hybrid work options.

“We care about our team members’ well-being and believe in prioritizing our people,” says Senior Human Resources Generalist Gloria Lam. “All of our staff have been carefully screened and selected to join us, and I think we all share those similar traits.”

With an overall employee satisfaction rating of 84%, the Town of Whitchurch-Stouffville attributes its thriving culture to its dedicated workforce of over 500 staff. Employees praised the relaxed dress code, strong coworker relationships, and excellent pay and benefits. The town promotes communication and transparency through quarterly town halls and wellness initiatives supporting work-life balance. The staff events committee enhances the work environment, organizing events like the employee appreciation day featuring games, balloons, and a poutine food truck.

Claudette Banks, HR Director, notes, “We run numerous events yearly, and we do it because we want staff to feel like coming to work is fun.”

Innovative work cultures
UNFI Canada, a national natural and organic food distributor based in Concord, ON, received a 77% employee satisfaction rating. The company is dedicated to diversity and inclusion, fostering strong coworker relationships, and maintaining high-quality office spaces. UNFI excels in remote and hybrid work arrangements, philanthropic activities, and comprehensive training programs. Employees appreciate open communication from senior leadership and the organization’s innovative approach to new technology and work practices.

Lyn Morgan, Senior Director of Human Resources, states, “When you’re providing sustenance to people, it’s rewarding, and a lot of us get a sense of satisfaction from the type of organization we are.”

Creative Options Regina (COR) is celebrated for its exceptional workplace culture, emphasizing the importance of inclusivity and employee engagement. COR’s innovative approaches and dedication to their mission foster a unique and supportive work environment.

The Alberta School Employee Benefit Plan (ASEBP) is recognized for its employee-focused initiatives and comprehensive benefits. ASEBP’s commitment to wellness and professional development contributes to its high employee satisfaction and engagement.

ECO Canada excels in fostering a dynamic and supportive work environment, with a strong focus on sustainability and employee growth. Their commitment to professional development and environmental stewardship sets them apart as a top employer.

These organizations represent the best of the best, setting benchmarks for others to follow in creating environments where employees thrive and feel valued. Their dedication to employee satisfaction is not only commendable but also a blueprint for building outstanding workplace cultures in Canada.

Read the full article on the HRD website.

Proud Recipient of Canada’s Most Admired Corporate Cultures – Broader Public Sector Award (2023)

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On April 18, 2024, COR received Canada’s Most Admired Corporate Cultures Award – Broader Public Sector (2023) at an event held in Toronto. Award winners were recognized in five categories including: Enterprise, Mid-Market, Growth, Emerging, and the Non-Profit and Broader Public Sector.

COR is honoured to have received this award and for the recognition of our vibrant, nurturing culture. From our experience, embracing a Culture of Gentleness will support an organization to reach new levels of performance — driving human, organizational, societal, and economic successes that exceed even your own expectations! A sincere thank you to our entire COR family — people supported, employees, families, partners, stakeholders, and volunteer board of directors! Thank you for having the courage to care.