It’s a big day for the COR family!! Thanks to you, we’ve proudly accepted a prestigious award: Waterstone Canada’s Most Admired Corporate Cultures.
We have been grateful this year to receive several culture-related awards that truly embody both what it means to be a member of the COR family, as well as what we’re trying to accomplish at COR every single day.
What Makes COR Special?
For the third straight year we have been named one of Saskatchewan’s Top Employers, in 2019 we were recognized as one of Canada’s Healthiest workplaces by Canada Life and Excellence Canada, and now COR has been named one of Canada’s Most Admired Corporate Cultures by Waterstone Human Capital; but why? If you ask around, you’ll find a common theme – it’s the people and their values.
Everyone at COR is a passionate individual who embodies our culture of gentleness to the fullest. We nurture a culture of belonging, lead with purpose and we approach people with compassion.
When we embarked on this journey ten years ago, we were determined to challenge the status quo and demonstrate that care could be done differently – to afford the people we serve a real opportunity to have choice and control in their lives, putting each person in the driver’s seat of their own destiny. Moreover, we focused on our employees – the most important people in the organization – for if we take good care of all our family members, they will in turn provide exceptional care to the people we support and their families. It’s that simple!
Staying true to our roots, we continue to be guided by the principles of Gentle Teaching and remain committed to nurturing within our organization a culture of gentleness and belonging, where everyone feels safe and valued. There has been an incredible amount of learning and growth over the past ten short years; we are forever grateful to the many incredible people who offered their wisdom and have served as mentors along the way.
As we forge ahead, we will continue to focus on:
- our employee experience, with a particular emphasis on workplace flexibility and cultivating strong leaders;
- strengthening our formal mentorship and leadership development initiatives, while deepening our coaching culture;
- embracing a holistic approach to wellness by nurturing a healthy mind, healthy body, and healthy life;
- building strong, resilient teams that will allow COR to further expand and support the evolving needs of our community;
- ensuring values and purpose alignment throughout the entire organization;
- supporting the people we serve and their families to live their lives to the fullest; and
- establishing even stronger connections within our community, partnering with those who share a common vision of fostering a community where everyone’s gifts and contributions are welcomed and celebrated.
THANK-YOU — we are so very grateful for your contribution to our growing organization and we are proud to have you part of our family.
Earlier this month, we were honored by our provincial safety association as the recipient of their annual Safety Centered Leadership Award. We are beyond grateful for Service Hospitality’s continued support and guidance in assisting us in keeping our COR family safe! Read their article below:
Michael Lavis from Creative Options Regina!
“Thank you Service Hospitality! I am humbled by this recognition. People are at the heart of our organization — our approach to safety is holistic ensuring everyone feels safe and valued: employees, people supported, families, partners, volunteers and stakeholders — everyone! Our success has and continues to be, the result of a highly committed, compassionate, creative group of people that make up the COR family. Even during these challenging times, we are growing stronger together, rallying as one and discovering innovative ways to build community while adhering to strict health and safety protocols. We are determined to challenge the status quo and demonstrate that care can be done differently. We are so grateful for the support and guidance you — Service Hospitality — provide us and look forward to continued partnership into the future. Thank you.”
This year we presented the Executive Director of Creative Options Regina, Mr. Michael Lavis, with Service Hospitality’s most prestigious award, the Safety Centered Leadership Award. Michael’s commitment to health and safety doesn’t arise out of needing to meet legislated requirements – he truly believes a healthy and safe workplace is a productive and sustainable one. While the health and safety of his staff at Creative Options is a priority, he also demonstrates a passion for the safety of all workers in Saskatchewan.
Creative Options Regina, and Michael himself, are known for starting trends – not following them. He thinks outside the box and offers various resources to his staff to support their physical and mental health. An example of this is when Michael realized, although nutrition planning was provided through their employee benefits package, it was not being utilized by staff. So instead of waiting for staff to seek out nutritionist services, he brought the nutritionist to the office so the support was easily accessible to all employees.
Michael has also shown a passion for health and safety by…
Being a valued member of Service Hospitality’s Mental Health Best Practice Group, where he has led in the area of psychological health and safety in Saskatchewan community organizations.
Not being afraid to challenge big ideas and make insightful recommendations in front of the Health & Safety community. This shows he is not a complacent bystander, but an active participator.
Has sat on the Service Hospitality board of directors for 3 years and advocates for what he believes in and what is right in the community and industry.
Being heavily involved with Youth Safety Education Day by sponsoring and attending YSED events, and joining forces with Service Hospitality for Smile Cookie Day at Leboldus High School in 2019.
Michael is passionately committed to strengthening the disability services sector in Saskatchewan and to forge out new beginnings for the province’s most vulnerable citizens. He understands that the business of caring for people starts with the wellness of its own employees.
Thank you to Michael for being a leader, setting an example, and always breaking through the glass ceiling of health and safety in our province and beyond its borders!
COR is a proud recipient of the 2020 Conexus Kindness Capital Fund! A HUGE THANK-YOU to our entire COR family for their commitment and dedication to making a difference during these challenging times. You are all truly an inspiration and we are so incredibly grateful!
Thank you Conexus for encouraging a return on kindness by recognizing 40 individuals and businesses with $5,000 to continue their acts of kindness. You are a community champion! We are humbled by your recognition.
Learn more at: https://www.kindnesscapital.ca/
One of the most important questions I ask every new applicant that wants to join COR is why did you apply here and most will say it’s because they want to help people. Whenever I’m gathering feedback in our annual survey about what everyone likes about COR, the vast majority of answers will say they love the people. And whenever I’m meeting with someone to do an exit interview, I’ll ask what they will miss the most about COR and everyone always says they’ll miss the people.
It is with a heavy heart that I announce I will be transitioning out of my role with COR to join the Human Resources Team at the University of Regina. This is something that found me by surprise and presents an opportunity to further my professional development in such a way that I couldn’t miss out on. Although I am excited for this new challenge, it feels bittersweet because I’m also saddened to leave you all. There’s nothing that can replace the culture at COR. We’ve got something really special here and I’m forever grateful that I got to be part of it. I’ve grown as a person in ways that I could never have imagined and probably still haven’t fully realized.
I remember applying for the position on a whim with tempered expectations and soon after found myself feeling excited about the possibility of becoming part of something very unique. I remember saying I’d be happy to fill any position available and upon stepping into my role I felt like it was too good to be true. I remember thinking about how I didn’t want to fail or let anyone down or have someone find out I wasn’t good enough. For the first several months I referred to a dozen different sticky notes and jotted down things like “don’t say shift!” or “what’s a CLSD?” What I learned very quickly was that COR is a safe place to learn and grow. You can make mistakes, step out of your comfort zone and truly make a positive impact in the lives of others. I’ve been lucky enough to be here for almost four years and in that time I’ve had the pleasure of welcoming many of you into this family and watching many others develop into absolute rock stars.
You are all amazing people and you have taught me so much in ways I cannot describe. You are the most caring, compassionate and supportive people I’ve ever met and I’m grateful to have worked with you. As COR continues to thrive in the community, challenge the status quo and change the way our society views and values people, I am excited to watch and support all the work that will continue to make our community a better place.
Thank you COR for taking a chance on someone who didn’t know much other than the fact he wanted to help people. I am grateful for all the opportunities I’ve had to grow personally and professionally. It’s not goodbye, it’s see you later!!
COR Family Member
On May 2, COR was awarded the 2019 Prism Award by the International Coach Federation – Saskatchewan Charter Chapter. We are grateful for the support of the ICF and Shana Ring (Destination Leadership) for their ongoing support and guidance in nurturing a ‘Coaching Culture’ within COR.
EMBRACING A COACHING CULTURE
There’s a stigma in the traditional workplace about performance management and annual evaluations. Employees might be nervous about attending such a meeting and supervisors may find the process to be tedious or time consuming. When the evaluation is all said and done, the paperwork is filed away in a personnel file for another year and the content of the discussion dissipates over time. As you may or may not know, COR is not a traditional workplace.
COR has committed to nurturing a ‘Coaching Culture’ whereby performance feedback can be requested at any point throughout the year. If you or your supervisor believes there are areas for growth, formal or informal feedback is provided on an ad hoc basis. One of the main job duties of supervisors and leaders at COR is to provide support to their team members; therefore, paid time is set aside on a weekly basis for mentoring and coaching facilitated through the process of a Coaching Conversation. In addition, COR actively employs three (3) people in our unique Mentorship & Outreach position. This mentorship role is to provide a team with on-the-job support, feedback and guidance. By providing ongoing support and coaching opportunities to our employees, we have taken the pressure off the annual evaluation. While this process still exists, we have provided balance by placing our emphasis on purposeful conversations about goal setting and personal learning plans. By focusing on goal setting, it’s important to often revisit what may have been set out during the annual evaluation because goals are ongoing and can’t always be solved in a one hour meeting once a year.
In order to ensure the success of our Coaching Culture, we needed to provide all our leadership with the necessary tools to become effective coaches. COR has made, and continues to make, a significant investment to train our Senior Leaders, Mentors, Team Leaders, and Assistant Team Leaders in Coaching Skills Training and Certified Coach Training in partnership with Destination Leadership and Turner-Larsen Consulting.
Director of People and Culture
“I had the opportunity to work with a large group of COR leaders on developing a coach-approach to leadership and communication in the workplace. This highly engaged group demonstrated a high level of passion for learning, growing and enhancing their leadership skills. Destination Leadership is honoured to partner with the COR leadership team, who is dedicated to investing in the development of their leaders and build a coaching culture now and into the future.” – Shana Ring, Destination Leadership