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Gentle Teaching has taught me that relationship building is so important when helping people.

Gentle teaching has changed the way I have relationships in my personal and professional life

Prior to supporting at COR, I hadn’t heard of the term Gentle Teaching; however, it is the main reason that I wanted to support at COR. Growing up, I knew I wanted to help people, but there is so much more to just helping people. Gentle Teaching has taught me that relationship building is so important when helping people. I have learned that there are many factors that make up building a positive relationship. That is where the four pillars of Gentle Teaching come in. One must first feel safe. When someone feels safe with another person they can open up and create the basis of a strong relationship. I use this with the individuals that I support and with the people in my everyday life. This is a skill I have learned, that I will use in my future practice as a Social Worker, when starting new relationships with my clients. The next pillar is to feel loved. Every person wants to feel loved, valued, and respected. I want the people that I support and work with to feel loved, valued, and respected by me. The next pillar in Gentle Teaching is loving. I love this pillar, as it lets people know that it is okay to show others that you love and care for them. I used this everyday in my personal life and when I’m supporting by letting others give me hugs, high-fives, etc. Everyone desires human connection, and I believe it is so important to make sure people who want human connection, get that. The last pillar is engaged. I think this one is very important. Healthy relationships are ones that have good communication and engagement. I have learned from COR and my studies to have branching conversations with others. This means to not just listen to someone, but to actively listen by making eye contact, asking questions about what the other person is telling you, and being present the entire time. I use these skills with my friends, family, and partner when they are talking to me. I also use these skills when I am supporting, so that the individuals feel heard, valued, and respected. I hope to also use this skill in my future social work career, as I hope to be a counselor one day, and being engaged during a counseling session is very important. I also love that Gentle Teaching doesn’t use the reward/punishment way of altering behavior. By using the four pillars of Gentle Teaching, I hope that the people I support now and, in the future, will change and grow with me, by going at the pace that each individual needs. Gentle Teaching has changed the way I have relationships in my personal and professional life.

using the four pillars of gentle teaching

Amelia,

COR Family Member

 

COR Festive Party 2019

2019 Canada’s Healthiest Workplace Month Great Employer

COR is proud to be recognized by Excellence Canada as a 2019 Canada’s Healthiest Workplace Month Great Employer!

 

| Source: Excellence Canada

TORONTO, Dec. 11, 2019 (GLOBE NEWSWIRE) — Excellence Canada and Canada Life are pleased to announce the 2019 Canada’s Healthy Workplace Month® Great Employers. These organizations are being celebrated for their planning and actions to foster physically and psychologically safe and healthy workplaces, striving to continually improve across four main areas of focus, namely:

Healthy Lifestyles
This involves helping employees develop and maintain healthy lifestyle practices, eat well, exercise, drop unhealthy or risky habits, and make optimal use of the healthcare system.
Mental Health and Workplace Culture
Culture is created, reinforced and sustained by ongoing patterns of relationships and communications that are known to have an important influence on psychological health and safety. The organizational culture reflects values that support mental health, such as trust, fairness, respect, diversity, inclusion and teamwork.
Physical Environment
Aiming to reduce the risk of fatalities and workplace disabilities, this area of focus involves fully and continually addressing matters of occupational health and safety, including the possible impacts of new technologies, production changes, increasing demands on time, and cost containment measures.
Corporate Social Responsibility
The interrelationship between the community, the workplace and the employee is known to influence employee health and well-being, as well as the health and performance of the organization. CSR activities are often seen as voluntary, going above and beyond what is legislated or required.

This year’s recipients are, in alphabetical order:

AGS Rehab Solutions Inc. Mississauga ON
Alberta Blue Cross Edmonton AB
CHEO Ottawa ON
Collingwood General & Marine Hospital Collingwood ON
Creative Options Regina, Inc. Regina SK
Dryden Regional Health Centre Dryden ON
EHC Global Oshawa ON
Hamilton Health Sciences Corporation Hamilton ON
Hickman Automotive Group St. John’s NL
Lethbridge College Lethbridge AB
London Hunt and Country Club London ON
Natural Resources Canada – CanmetENERGY- Ottawa Nepean ON
Organizational Solutions Inc. Burlington ON
Peel Children’s Aid Society Mississauga ON
Quadrangle Architects Limited Toronto ON
South West Local Health Integration Network London ON
Square Inc Toronto ON
Three Point Capital Kelowna BC
Travel Alberta Calgary AB
University of Guelph Guelph ON
University of Waterloo Waterloo ON
Vancouver Island Brewing Victoria BC
Victoria Airport Authority Sidney BC

Find out what it takes to be a Canada’s Healthy Workplace Month® Great Employer by visiting https://healthyworkplacemonth.ca/resources/what-does-a-great-employer-look-like/

Next year’s applicants can make their online submissions at www.healthyworkplacemonth.ca beginning August 1, 2020. The deadline to apply is October 31st and the 2020 recipients will be announced on December 7, 2020.

Excellence Canada, an independent not-for-profit organization, would like to thank Canada Life for its generosity and support as the Presenting Sponsor of Canada’s Healthy Workplace Month®. Established by Excellence Canada over 20 years ago, Canada’s Healthy Workplace Month® is celebrated every October. Our website provides organizations with year-round resources, tools, and knowledge that they need to implement a long-term Healthy Workplace® strategy.

Thank you to all our Sponsors:

Presenting Sponsor

  • Canada Life

Champion of Excellence

  • Manulife

Supporting Sponsors

  • BestLifeRewarded
  • Civic Action
  • Durham Region
  • SE Health
  • WSIB

About Canada Life

Canada Life is a leading insurance, wealth management and benefits specialist, focused on improving the financial, physical and mental well-being of Canadians. We help Canadians achieve their potential, every day. Our customers across Canada have trusted us to provide for their financial security needs and deliver on the promises we have made. We serve the financial security needs of more than 13 million people across Canada and provide a wide range of products and services for individuals, families and business owners.

As an Imagine Caring Company, we support the principles of corporate citizenship and benchmarks for community investment established by Imagine Canada. Our companies contribute at least one per cent of pre-tax profit in support of the communities where our employees and customers live and work. This includes $13.3 million in contributions to non-profit, charitable and community organizations in 2018.

About Excellence Canada

Excellence Canada is an independent, not-for-profit corporation that is committed to advancing organizational excellence across Canada. As a national authority on Excellence, Innovation and Wellness®, Healthy Workplace®, and Mental Health at Work® awards, Excellence Canada provides excellence frameworks, standards, and independent verification and certification to organizations of all sizes and in all sectors. It is also the custodian and adjudicator of the Canada Awards for Excellence program, of which the Patron is Her Excellency, the Right Honourable Julie Payette, C.C., C.M.M., C.O.M., C.D., C.Q., Governor General of Canada.

For more information, please contact:

Karen Jackson
Senior Advisor, Healthy Workplace Strategies
Excellence Canada
1(800) 263-9648 x250
Karen@excellence.ca

“Canada’s Healthy Workplace Month” and “Healthy Workplace” are Registered Trademarks of Excellence Canada

 

It’s not goodbye, it’s see you later!!

One of the most important questions I ask every new applicant that wants to join COR is why did you apply here and most will say it’s because they want to help people. Whenever I’m gathering feedback in our annual survey about what everyone likes about COR, the vast majority of answers will say they love the people. And whenever I’m meeting with someone to do an exit interview, I’ll ask what they will miss the most about COR and everyone always says they’ll miss the people.

It is with a heavy heart that I announce I will be transitioning out of my role with COR to join the Human Resources Team at the University of Regina. This is something that found me by surprise and presents an opportunity to further my professional development in such a way that I couldn’t miss out on. Although I am excited for this new challenge, it feels bittersweet because I’m also saddened to leave you all. There’s nothing that can replace the culture at COR. We’ve got something really special here and I’m forever grateful that I got to be part of it. I’ve grown as a person in ways that I could never have imagined and probably still haven’t fully realized.

I remember applying for the position on a whim with tempered expectations and soon after found myself feeling excited about the possibility of becoming part of something very unique. I remember saying I’d be happy to fill any position available and upon stepping into my role I felt like it was too good to be true. I remember thinking about how I didn’t want to fail or let anyone down or have someone find out I wasn’t good enough. For the first several months I referred to a dozen different sticky notes and jotted down things like “don’t say shift!” or “what’s a CLSD?” What I learned very quickly was that COR is a safe place to learn and grow. You can make mistakes, step out of your comfort zone and truly make a positive impact in the lives of others. I’ve been lucky enough to be here for almost four years and in that time I’ve had the pleasure of welcoming many of you into this family and watching many others develop into absolute rock stars.

You are all amazing people and you have taught me so much in ways I cannot describe. You are the most caring, compassionate and supportive people I’ve ever met and I’m grateful to have worked with you. As COR continues to thrive in the community, challenge the status quo and change the way our society views and values people, I am excited to watch and support all the work that will continue to make our community a better place.

Thank you COR for taking a chance on someone who didn’t know much other than the fact he wanted to help people. I am grateful for all the opportunities I’ve had to grow personally and professionally. It’s not goodbye, it’s see you later!!

Rory McCorriston,

COR Family Member

 

I have allowed the practices of Gentle Teaching to bleed into all aspects of my life

Making sure someone is feeling safe, loved, and engaging in whatever we are doing has allowed so many relationships to flourish and has made me a better care giver and support

When I started supporting with Creative Options Regina two years ago I had a very different understanding of Gentle Teaching. After supporting in this environment, having the pleasure of taking both Gentle Teaching Levels 1 & 2, as well as the countless other training’s provided by COR, I have completely transformed my understanding, and my way of supporting. Being able to support someone in such a positive environment, one that is flexible to the needs of the individuals rather then having them bend to the needs of the organization, has allowed me to see so much growth and positivity in the lives of the individuals I support, as well as one’s I have had the pleasure of meeting and spending time with. I have allowed the practices of Gentle Teaching to bleed into all aspects of my life. Making sure someone is feeling safe, loved, and is engaged in whatever we are doing has allowed so many relationships to flourish and has made me a better care giver and support.

I have allowed the practices of Gentle Teaching to bleed into all aspects of my life

Lauren,

COR Family Member

Patience, openness and my casual approach has helped me connect

I create gentleness with the individuals I support by being creative in how I approach teachings of connectedness, companionship and community. I come to a person’s home with an open mind and am accepting of other supports’ ideas, while trying to fulfill one’s personal desires. I have been able to help the people I support discover a sense of community, a sense of companionship with the use of my puppy and tried my best to connect to them on a deeper level.

create community connections

I taught them about companionship with my puppy, Ambrosia. When I started supporting, my puppy was about two months old and by regularly bringing her with me during my support times, they watched her grow. They were very engaged with Ambrosia and learned about gentle hands, exercise and appropriate levels of play with animals. Ambrosia was especially good at redirecting when one was was fixated on something. They enjoyed walking and going to the park, they would help me trim her nails and bath her, sometimes they even tried to play cars with her! Through the use of my dog, I helped the young men understand that companionship, hygiene, exercise and play are all essential parts of everyone’s life.

I have helped create community connections by exemplifying manners and polite greeting to strangers in public. The young men are very friendly and willing to greet neighbours, store employees and strangers. We sometimes visited a neighbour at her house after she invited us for a play date with her baby and puppy. I encourage the young men to be confident in public and show them I trust them by letting them work through transactions, conversation with employees and other interactions. I sensed that they feel fulfilled when they are allowed to be independent and have a sense of belonging when they interact with others. Other ways I have helped foster a sense of community are connecting with Pita Pit for recycling, bringing going to a MMA club to hit a punching bag, introducing them to my personal friends, going to the humane society to play with animals, playing with children at the park, and helping to use the one guy’s recycling knowledge at community parks and friends homes, etc.

In my support work, I try to be enthusiastic about the interests they enjoy, find common interests that we enjoy together, and encourage the opportunity to explore new interests. Patience, openness and my casual approach has helped me connect  and it did not take long to gain trust. At times, my commitment to our relationship was tested . I would open grounds for conversation after a difficult moment by apologizing first for not understanding, or making the person upset. In my opinion, that has allowed me to show the young men that I do not see myself any different than them and hold part of the responsibility.

 

-Jacob, COR Family Member

Proud Recipient of the 2019 Prism Award

On May 2, COR was awarded the 2019 Prism Award by the International Coach Federation – Saskatchewan Charter Chapter. We are grateful for the support of the ICF and Shana Ring (Destination Leadership) for their ongoing support and guidance in nurturing a ‘Coaching Culture’ within COR.

EMBRACING A COACHING CULTURE

There’s a stigma in the traditional workplace about performance management and annual evaluations. Employees might be nervous about attending such a meeting and supervisors may find the process to be tedious or time consuming. When the evaluation is all said and done, the paperwork is filed away in a personnel file for another year and the content of the discussion dissipates over time. As you may or may not know, COR is not a traditional workplace.

COR has committed to nurturing a ‘Coaching Culture’ whereby performance feedback can be requested at any point throughout the year. If you or your supervisor believes there are areas for growth, formal or informal feedback is provided on an ad hoc basis. One of the main job duties of supervisors and leaders at COR is to provide support to their team members; therefore, paid time is set aside on a weekly basis for mentoring and coaching facilitated through the process of a Coaching Conversation. In addition, COR actively employs three (3) people in our unique Mentorship & Outreach position. This mentorship role is to provide a team with on-the-job support, feedback and guidance. By providing ongoing support and coaching opportunities to our employees, we have taken the pressure off the annual evaluation. While this process still exists, we have provided balance by placing our emphasis on purposeful conversations about goal setting and personal learning plans. By focusing on goal setting, it’s important to often revisit what may have been set out during the annual evaluation because goals are ongoing and can’t always be solved in a one hour meeting once a year.

In order to ensure the success of our Coaching Culture, we needed to provide all our leadership with the necessary tools to become effective coaches. COR has made, and continues to make, a significant investment to train our Senior Leaders, Mentors, Team Leaders, and Assistant Team Leaders in Coaching Skills Training and Certified Coach Training in partnership with Destination Leadership and Turner-Larsen Consulting.

Rory McCorriston,
Director of People and Culture

 

“I had the opportunity to work with a large group of COR leaders on developing a coach-approach to leadership and communication in the workplace. This highly engaged group demonstrated a high level of passion for learning, growing and enhancing their leadership skills. Destination Leadership is honoured to partner with the COR leadership team, who is dedicated to investing in the development of their leaders and build a coaching culture now and into the future.”  – Shana Ring, Destination Leadership

 

2019 Prism Award2019 Prism Award

Gentle Teaching has helped me understand the importance of presence in a world that idealizes busyness.

Five years ago, I began supporting with COR and was introduced to Gentle Teaching for the first time. Unfortunately, I had to move from Regina soon after, so was only able to support for a few months. However, Gentle Teaching has stuck with me ever since. Since returning to COR in September, my understanding and knowledge of Gentle Teaching has expanded greatly. Gentle Teaching, particularly the tools and pillars of Gentle Teaching, have greatly impacted the person I am today, as well as the person I strive to be. Since my introduction to Gentle Teaching, I have used the tools (words, hands eyes and presence) as well as the pillars (engaged, safe, loved/valued and loving) of Gentle Teaching to improve the professional, social and therapeutic relationships in my life. I strive to create relationships with all people in my life that are supportive, strength-based and built on the foundation of gentleness.

One of the tools that I find incredibly important is presence. It is also the tool I find myself needing to work on most frequency. Being a student, supporting at COR, and maintaining social relationships is very hectic and I often find myself incredibly busy and overwhelmed. I often feel as if I am being pulled in many directions, and my mind is often focused on the next thing I need to do (support, exams, deadlines, volunteer, birthday parties, etc.). Gentle Teaching has helped me understand the importance of presence in a world that idealizes busyness. Since being re-introduced to the tools of Gentle Teaching, I have allowed myself time to put down the phone, relax my mind and really be attentive and conscientious of what I am presented with in the moment. I have noticed the impact this has had on my life, especially in clinical practice with school. As nursing students, we have a lot to think about and learn during clinical placements in hospitals and in the community. Whether it is researching medications, implementing care plans, learning new assessment skills, implementing techniques for the first time or trying to find the right questions to ask, this experience can be crazy and overwhelming. When I remind myself of the tools of Gentle Teaching and the importance of being present, I am able to take a step back and focus on the moment. I am able to take the time to focus on the most important part of the experience, the patient. By doing this I am able to then use the other tools of Gentle Teaching (words, hands, eyes) to support the apprehensive, reassure the nervous, listen to those with stories to tell and see the patient as a whole person. I believe this makes me a better student, and I know it will make me a better nurse, and a nurse I strive to be.

Gentle Teaching has greatly impacted the person I am today, as well as the person I aim to be. It has helped guide me in creating compassionate and gentle relationships with those around me. It has also helped me give myself permission to be gentle with myself. I am incredibly grateful that COR has introduced me to the pillars and tools of Gentle Teaching, and I know I will take them with me through the rest of my life.

Gentle Teaching has greatly impacted the person I am today

Lindsay,

COR Family Member

Adopting Gentle Teaching is a unique process for everyone because it becomes a natural element within us

adopting gentle teachingThe person I aspire to continue to be:
Gentle teaching was given to me as an analogy in the form of a hat. A hat is worn during the day, you can choose what hat you wear, or you can avoid the hat that day altogether, but at the end of the day, you hang that hat up. Gentle Teaching cannot operate with authenticity and genuineness if you hang up this philosophy at the end of your support time or when you interact with others. Adopting Gentle Teaching is a unique process for everyone because it becomes a natural element within us at different points, serving different purposes. It has transformed the person that I continue to be each day by allowing me to find positivity in any situation and seek the optimism required to solve problems.

It has shown me that all growth initially depends on identifying necessary change within ourselves to accommodate others first. However, the power of relationship capacity building allows us to progress from giving people what they desire (showing that with us, they are safe and loved), into compromising and then into natural win-win outcomes, which is one of the most meaningful feelings of growth and connection. Keeping Gentle Teaching within my character has taken me to new heights as an individual. It directly impacts the service I provide through COR and simultaneously teaching me the value of being present in the lives of loved ones. It has taught me the importance of my presence and how to project my energy in a loving, safe and welcoming way to those I communicate with.

gentle teaching has taught me-sawyer quote

A large portion of communication is non-verbal and based on body language, facial expression and our eyes/hands as tools to deliver a safe, never-violent message. Non-violence requires an understanding of what the other person perceives as violent – not what we view as violence. Gentle Teaching has taught me perseverance by seeing setbacks, failures, relapses and struggles as necessary stepping-stones to success and achievement together.

For example, diet and physical exercise are seen as a daunting, uncomfortable experience to most, yet it is essential for a healthy, balanced life. From the beginning of serving individuals within COR, this concept has been no exception. The setbacks, lack of motivation, struggles to engage in healthy dietary choices and adopting health-balanced lifestyles have all been very prevalent. The persistence and patience acquired through this philosophy, however, has disallowed me to give up on people in their process of change. Slowly but surely, we make incremental gains in change, transforming into habits and a valued component of our time spent together. This is only possible through relationship building due to three distinct reasons: they will see that we aren’t going to leave their lives or give up on them, no matter what we go through, we go through it together and lastly, our persistence is received as the care to see their quality of life improve.

Gentle Teaching has taught me the importance of expanding relationships as the core of providing meaning in others lives -it will never be what we do or say that is remembered, but how we make others feel through the time spent together. Treating the janitor of a building in the same fashion we treat the owner of that same building is who I will continue to be and strive to empower others to be as well.

Sawyer,

COR Family Member

 

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