Gentle Teaching As Our Core: Our Basics Rediscovered by Simone Schipper and Floris van de Kamer

Gentle Teaching As Our Core: Rediscovering the Basics Together

At the 2024 Gentle Teaching International Conference, Simone Schipper and Floris van de Kamer invited participants to return, not to something new, but to something essential: the heart of Gentle Teaching. Their session, “Gentle Teaching As Our Core: Our Basics Rediscovered,” was not just a presentation. It was a guided experience in reflection, connection, and re-grounding.

Together, they offered a reminder that sometimes, in the midst of progress, innovation, and busyness, we need to pause and revisit our roots. Not as an act of going backward—but as a way of going deeper.

Gentle Teaching As Our Core: Our Basics Rediscovered

Visualizing the Core: Gentle Teaching in a Single Image

At the centre of the session was a newly unveiled visual artwork, designed by tattoo artist and Gentle Teaching mentor, Beatsmith. The piece, vibrant and symbolic, brought together the philosophy’s core elements in one cohesive image. Participants had already glimpsed it through stickers handed out at the door, each representing an element of Gentle Teaching’s pillars or tools.

The image wasn’t just decoration. It was a conversation starter, a mirror, a teaching aid, and a reminder that visual storytelling can carry the weight of deep meaning.

Simone and Floris shared the motivation behind the artwork: they wanted something you could hang on your wall, something you’d want to hang on your wall—something that could speak to both the heart and mind. As Simone said, it’s an image she hopes will one day accompany her book, becoming a lasting part of how we teach and remember the basics of Gentle Teaching.

Gentle Teaching As Our Core: Rediscovering the Basics Together

Back to the Pillars: Safe, Loved, Loving, Engaged

With a room full of people, the session asked: What do these words truly mean to you?

They returned to the four core pillars:

  • Safe: As Floris reminded us, “When there is no safety, there is no learning.” Safety is foundational. It’s not just physical—it’s emotional, relational, and cultural.

  • Loved: Feeling seen without needing to explain yourself. It’s in the quiet understanding, the knowing look, the small acts that affirm your worth.

  • Loving: As one participant said, it’s not only about receiving love—it’s also about having the freedom and safety to give love. To show warmth and care to others.

  • Engaged: Engagement is where relationships live and grow. It’s about showing up for others and inviting them in, in ways that are meaningful to them—not just what we assume connection should look like.

Together, these pillars create the condition for something Gentle Teaching calls companionship—a sturdy ship, as Simone and Floris joked. It’s a vessel strong enough to carry us through both calm and stormy waters, powered by collective care.

The Tools of Gentle Teaching: Rediscovered Through Dialogue

Beyond the pillars, the Gentle Teaching philosophy includes four relational tools: Eyes, Voice, Hands, and Presence.

Simone and Floris invited attendees to engage in small group discussions around these tools. Each person gravitated toward a symbol that resonated most with them, joining others at poster stations for guided reflection.

The conversations that followed were rich, vulnerable, and deeply human.

 

Here are just a few of the insights shared:

  • Eyes: A participant with ADHD shared how their wandering gaze can be misinterpreted as disinterest. Another said that eye contact, for them, is the deepest form of connection. And yet another reminded us that furrowed brows or rolling eyes can shut down trust just as quickly as words can build it.

  • Voice: Voice is more than sound—it’s expression, connection, reassurance. Even for those who don’t use verbal speech, the tone and intention of a caregiver’s voice carries love and safety.

  • Hands: Conversations around hands centered on consent and intent. Touch can be healing, but it must be respectful and mutual. It’s not about what we want to give—it’s about what others are ready to receive.

  • Presence: Some spoke about showing up with calm and attunement. Others noted how presence must shift based on the person and the moment—it’s not one-size-fits-all. Sometimes we lift up. Sometimes we simply sit beside.

Defining Engagement: More Than Activities

A group discussing “Engaged” reflected on how often systems push for activity over authenticity. One participant shared how they shifted their support from “getting people out into the community” to simply setting the dinner table together. The table became a space for quiet connection—no fanfare, just presence and care.

Engagement, they reminded us, doesn’t always mean doing more. Sometimes, it means doing less—with more intention.

Rediscovering What Matters Most

In true Gentle Teaching fashion, the session didn’t end with a takeaway—it ended with a shared experience. Participants were invited to reflect on their own stories and sense of connection to the philosophy’s elements. Many shared memories of breakthroughs, moments of joy, or times when a simple gesture changed everything.

Simone and Floris reminded us that while the storms of life—both personal and professional—are inevitable, the strength of companionship helps us weather them. And that no matter where we are in our journey with Gentle Teaching, it’s always okay to revisit the basics.

Because the basics aren’t just where we started—they’re what carry us forward.

A Lasting Image

As the session wrapped up, attendees were invited to take home the sticker set and poster that anchored their discussions. Not just as a keepsake, but as a tool—for teaching, for remembering, and for reconnecting with what Gentle Teaching truly is at its core.

Whether you’re new to the philosophy or have lived it for decades, Simone and Floris offered this gentle reminder: the heart of the work is simple, but not easy. And when we come back to its foundation—safe, loved, loving, engaged—we find not only our purpose, but our people.

The Psychology of Interdependence Through an Autistic Lens, by Alex Kimmel

At the 2024 Gentle Teaching International Conference, an unforgettable session unfolded—one grounded in authenticity, humility, and bold truth-telling. Led by advocate and educator Alex Kimmel and facilitator Deirdre (Dee) Mercer, their session brought to life the power of interdependence, belonging, and neurodiversity, all rooted deeply in the Culture of Gentleness.

It was more than a presentation—it was an invitation. One that asked us not just to listen, but to reflect, feel, and grow.

A Friendship Forged in Gentleness

Deirdre opened the session with warmth and honesty. Sharing how she met Alex in 2014 through training with the Center for Positive Living Support in Michigan, she reflected on how Gentle Teaching—its pillars, tools, and central purpose—gave words to what Alex already lived and felt.

Her role, she said, was simple but profound: to tell the room just how important Alex’s message is. To affirm what many still need to hear—autistic voices belong at the center of conversations about support, inclusion, and community. Not because of what they overcome, but because of what they know, offer, and teach.

What Is the Psychology of Interdependence?

Alex’s presentation, titled “The Psychology of Interdependence Through an Autistic Lens,” walked us through the foundation of Gentle Teaching as lived experience. Drawing on the work of John McGee, he described how interdependence is not just theory—it is a deeply human need.

Alex reminded us that real support doesn’t begin with expectations placed on the person—it begins with a change in how we show up. It begins with building safe, loving relationships, where every person feels seen and valued.

He emphasized a hierarchy to the four Gentle Teaching pillars:

  • Safety comes first
  • Then love
  • Only then can a person be loving and engaged

Without safety, we cannot expect meaningful connection or participation.

Structure, Safety, and Self-Advocacy

Alex generously invited us into his world—his real, everyday world. He explained how structure and planning are not rigid routines, but anchors of peace. His planner, visual supports, and personal routines are not restrictive. They are liberating.

By advocating for structured communication (like written questions before meetings) and honoring his sensory needs, Alex takes the lead in defining what support actually means for him. This is not “accommodation” in the technical sense—it’s interdependence in practice.

He shared how even a casual icebreaker, if unstructured or fast-paced, can exclude rather than include. But with planning—like conversation starter name tags or shared outlines—those barriers can be transformed into bridges.

Alex Kimmel

Belonging vs. Attendance

In one of the most resonant moments, Alex offered this distinction: “Attendance is different from belonging.”

He illustrated this through his vibrant life: playing on teams, singing in choir, volunteering, training, and spending intentional time with friends. What mattered most was not just showing up—but being known, missed, included, and valued. That is belonging.

This was echoed in research Alex referenced from Dr. Erik Carter, who identified ten dimensions of belonging: present, invited, welcomed, known, accepted, supported, cared for, befriended, needed, and loved. These are not privileges—they are basic human needs.

Respecting Autistic Voices

Alex’s message wasn’t just about himself—it was about how the world must change. He quoted advocates like Judy Endow, Pete Wharmby, and Becca Laurie Hector, who speak passionately about shifting from awareness to acceptance.

Autism, he explained, is a diagnosis. But being autistic is an identity—an experience of the world that is complete, valid, and worthy of respect. He challenged assumptions and invited all of us to examine how neurotypical norms often ignore the stress, pain, and misunderstanding faced by autistic people.

He made it clear: to truly be inclusive, we must move beyond tolerance or integration. We must seek genuine belonging, rooted in mutual respect, individualized support, and shared humanity.

Culture of Gentleness: A Two-Way Street

Throughout his presentation, Alex returned to the concept of mutual learning and interdependence. He explained that Gentle Teaching is not about saving or fixing—it’s about co-creating safety and meaning. It’s about learning from and with each other, not leading from above.

Dee closed the session by inviting everyone to reflect on three simple prompts:

  • I learned…

  • I wonder…

  • I feel…

Her own response was heartfelt:

“I learned there’s a difference between attendance and belonging.

I wonder how many countries Alex will travel to after today.

I feel so grateful—grateful for my mentors, my community, and for being part of something that truly matters.”

An Ongoing Invitation

Alex’s session wasn’t a conclusion—it was a beginning. He urged us to take what we learned into our communities. To follow and amplify autistic voices. To reshape our understanding of inclusion and support. To value structure, respect sensory differences, and engage in reciprocal relationships.

As Alex said, the Culture of Gentleness means letting people feel respected on their terms. It means building spaces where everyone belongs—not just in theory, but in practice.

The call was clear: If we want interdependent communities, we must be willing to unlearn, to listen, and to lead with love.

Heather & Brad Share Their Journey with Sexuality, Disability and the Power of Education

Speakers: Heather Hynd and Brad Schneider

Heather & Brad Share Their Journey with Sexuality, Disability and the Power of Education

At a self-advocacy panel titled “The Lived Experiences of Sexuality & Disability,” Heather Hynd and Brad Schneider took the stage with courage, humor, and honesty. Representing COR and their broader community in Saskatchewan, these two individuals opened up about their journeys through the Tell It Like It Is program—a comprehensive and inclusive sexual health curriculum designed for people of all abilities.

Right from the start, Heather and Brad lit up the room with their personalities. Heather introduced herself as someone who loves going to the movies—Super Mario Bros. being a recent favorite—and spending time with friends. Brad, who’s a passionate gamer (shout out to Knack), shared his love for movies and video games.

But beyond the fun facts and laughter, their message was deeply impactful.

Why Talk About Sexual Health?

Both Heather and Brad emphasized the importance of sexual health education—not just for people with disabilities but for everyone. As Brad put it, “I want to be a teacher and make everyone laugh and learn.” Heather added that it’s vital for people, including caregivers and those with disabilities, to have safe, inclusive spaces to explore these topics—especially when they don’t know how to express their feelings or ask the questions they’re holding onto.

“I was scared at first,” Heather said, reflecting on earlier experiences with sexual health classes in school. “The environment didn’t feel safe. I didn’t know how to deal with my feelings.” But everything changed when she encountered Tell It Like It Is.

Learning Through Tell It Like It Is

Both Heather and Brad have taken the Tell It Like It Is program multiple times—Heather estimates six! Each time, they learned something new and gained deeper confidence. Brad shared that smaller class sizes made a big difference for him: “When the classes were smaller, I learned more.”

So, what do they actually learn in the program?

  • Healthy vs. Unhealthy Relationships: Heather emphasized that understanding what you need in a relationship—and how to ask for it—is empowering.
  • Body Autonomy & Consent: “Consent is very important because it gives people permission before you touch their bodies,” Heather explained. “It protects both people.”
  • Hygiene & Self-Care: Brad humorously but honestly highlighted the importance of hygiene in relationships: “You want to smell good for your boyfriend or girlfriend. Not stink them to Mexico!”
  • Safe Sex & Protection: Heather expressed a strong interest in learning more about how to protect oneself and practice safe sex. “That’s something I want to talk more about in the future.”

And yes, they both recommend Tell It Like It Is to others—enthusiastically.

GTI-Heather Hynd and Brad Schneider

Advice for Caregivers & Educators

Brad and Heather offered heartfelt advice for caregivers, support people, and anyone thinking about facilitating the program. Their message? Show up, learn together, and create space for real conversations.

“It gives you lots of information to really protect yourself,” Brad shared. Heather encouraged future teachers to sit in on a class to get a feel for how to create a welcoming, judgment-free zone.

They also touched on the realities of online spaces and how important it is to access content that is safe, respectful, and consensual—especially when navigating adult material online.

What’s Next?

As they looked to the future of the Tell It Like It Is program, both Heather and Brad had ideas. They want even more focus on safe sex, real-world dating scenarios, and maybe even discussions about how sex is portrayed in movies—breaking down what’s realistic and what’s not.

One thing is clear: They’re not finished learning, sharing, or showing up. “Oh, heck yeah,” Heather answered when asked if she’d keep taking the course. Brad joked he might take a little break—maybe—but he’ll be back.

A Final Thought

Heather and Brad reminded everyone in the room that sexual health education isn’t just about preventing harm—it’s about building confidence, fostering communication, and empowering people to build the relationships they want and deserve.

And perhaps most importantly, they showed us that these conversations—when led with honesty, humor and heart—can change lives.

The Climb to Know More About Dual Diagnosis: Insights from Marge Brown

The Climb to Know More About Dual Diagnosis

Speaker: Marge Brown

When Marge Brown opened her presentation with a story about climbing fences and exploring an abandoned institution in Puerto Rico alongside Gentle Teaching founder John McGee, the room instantly knew—this wasn’t going to be your typical clinical talk. And it wasn’t. What followed was a deeply personal and profoundly educational journey into the world of dual diagnosis, where intellectual and developmental disabilities (IDD) meet mental health needs.

From Institutions to Inclusion—and the Gaps That Remain

Marge spent decades supporting people with complex needs—especially those moving out of institutions and into community life. Her career has taken her across the United States, always with one purpose: to serve the individuals “no one else would take.” She saw firsthand the trauma that institutional living created, and how communities struggled (and still struggle) to respond meaningfully to those with both IDD and mental health challenges.

Today, Marge works with Merakey, a large organization in the U.S. that offers services across 12 states. She’s also a certified Dual Diagnosis Specialist through the National Association for the Dually Diagnosed (NADD), a growing movement in the U.S. that aims to close the care gap for people living with both IDD and psychiatric conditions.

Why Dual Diagnosis Matters

“Looking back, I now realize that nearly everyone I supported coming out of institutions had a dual diagnosis,” Marge shared. “We just didn’t have the language or systems to name it.”

Historically, mental health and developmental services were siloed. A person either “belonged” in one system or the other—but never both. This resulted in fragmented care, misdiagnoses and a whole lot of unmet needs.

Now, we know better. According to NADD, over 1 million people in the U.S. live with dual diagnoses. These individuals often face complex medical, emotional and behavioral challenges. Yet caregivers and families are still too often left without the knowledge or resources to understand what’s really going on.

Breaking the Myths: It’s Not “Just the Disability”

One of the most common mistakes Marge highlighted is this: assuming that behaviors are “just part of the disability.” In reality, many of these behaviors are rooted in unaddressed mental health needs, trauma, or neurological differences.

And the signs can be subtle. For instance, individuals with certain genetic syndromes may:

  • Learn best in step-by-step formats (e.g. Down syndrome)
  • Be highly sensitive to noise or touch (e.g. Fragile X)
  • Struggle with pain recognition (e.g. Smith-Magenis Syndrome)

Understanding those patterns—known as genetic phenotypes—can be essential to providing the right care. As Marge emphasized, “You can’t support what you don’t understand.”

Behavior Management vs. Healing Relationships

Marge was candid about the outdated and harmful practices she’s seen over her career—including behavior plans that used rewards, punishments, or even physical takedowns. She pushed back hard against those models, choosing instead to build trust through Gentle Teaching, a philosophy rooted in creating safe, loving, and engaged relationships.

“People aren’t German Shepherds. You don’t train them with cookies and commands,” she said to laughter from the room—but her message was serious.

Through Gentle Teaching, the focus isn’t on controlling behavior—it’s on understanding the person: their trauma, their communication style, their sensory world and what makes them feel safe.

The Power of a Clinical Team with a Human Heart

At Merakey, Marge is part of a multidisciplinary clinical consultation team that includes psychiatrists, psychologists, behavior specialists, and trainers. Each month, they review complex individual cases from across the agency. The team looks at:

  • Medical history and medications
  • Psychiatric diagnoses
  • Sleep, sensory needs, sexuality, trauma
  • Risk assessments and quality of life

They don’t just review files—they listen to each other, collaborate, and share strategies. And next month, they check in again. “It’s like Grand Rounds, but for real people with real lives,” Marge said.

Training That Reflects the Whole Person

Marge also shared the growing emphasis on certification and training for professionals working with people who are dually diagnosed. The National Association for the Dually Diagnosed (NADD) now offers three certification paths:

  1. Clinical Certification – for psychiatrists, psychologists, and licensed professionals
  2. Specialist Certification – for professionals like Marge working in support and education
  3. Direct Support Certification – for frontline caregivers, with a focus on observation, communication, crisis prevention, and teamwork

And here’s the beautiful part: when Marge completed her specialist certification interview and spoke about Gentle Teaching, the evaluator stopped her mid-conversation and said, “You’ve already got it.”

Safe. Loved. Loving. Engaged. Always.

Despite all the new research and systems, Marge reminded us of one central truth:

“John McGee knew all the mental health diagnoses. But he kept Gentle Teaching simple—because it works for everyone. No matter your background or training level, Safe, Loved, Loving, and Engaged is something we can all understand.”

It’s not about labels. It’s not about silos. It’s about recognizing each person’s humanity and supporting them with care, curiosity, and connection.

Want to Learn More?

  • Merakey Clinical Consultation Services are available to other agencies across the U.S.
  • The National Association for the Dually Diagnosed (NADD) offers certification, training, and resources.
  • Marge Brown is always happy to connect!

Whether you’re a caregiver, family member, professional, or simply someone who cares, Marge’s message is clear: never stop learning. The climb to understanding dual diagnosis is steep—but it’s worth every step.

Meeting People Where They Are: The Intersection of Harm Reduction and Gentle Teaching

Meeting People Where They Are: The Intersection of Harm Reduction and Gentle Teaching

Speakers: Dave Lappin and Nathan Murdoch

In a moving and eye-opening session, Dave Lappin and Nathan Murdoch led a conversation that peeled back the layers on how we support people living at the intersection of intellectual disability, substance use and mental health challenges. Their session, “Harm Reduction and Gentle Teaching,” wove together storytelling, philosophy and lived experiences, reminding us what it truly means to care for others with dignity, respect and compassion.

This wasn’t just a theoretical discussion. It was a heartfelt invitation to see people not through the lens of their behavior or diagnoses, but through the lens of their humanity.

The Shifting Landscape of Support

Dave shared how their agency’s focus has evolved over the years—from primarily supporting individuals with intellectual disabilities in traditional residential models, to now welcoming people who often carry complex experiences with trauma, substance use and mental health.

Fifteen years ago, supporting someone who smoked cannabis or wanted a romantic relationship was seen as a challenge. Today, that’s the norm. As Dave said: “We’ve had to drastically change how we support folks, and more importantly, how we see them.”

The people they serve are no longer neatly categorized. They’re layered, like all of us. This has required a shift from systems of control to systems of care.

What Is Harm Reduction?

At its core, harm reduction is not about forcing change. It’s about meeting people where they are—emotionally, physically, and spiritually.

It doesn’t demand abstinence. It doesn’t shame or isolate. It accepts that people use substances for a variety of reasons—often rooted in trauma, pain, or disconnection—and it seeks to reduce the harm they experience, not the person.

Nathan brought this to life through stories and staggering statistics: In Canada, over 6,000 opioid-related deaths occurred in 2023 alone. That’s more than 16 lives lost per day—a reality we cannot ignore.

The power of harm reduction isn’t just in giving someone a clean needle or a safe space to use. It’s in offering relationship, respect, and reconnection. As one powerful video clip shared during the session put it:

“Harm reduction is the opposite of tough love. It’s love, period.”

Gentle Teaching: A Philosophy That Embraces

If harm reduction offers the how, Gentle Teaching offers the heart.

Gentle Teaching isn’t about correcting or fixing people. It’s about creating environments where people feel safe, loved, and truly seen. It’s about recognizing that everyone has the right to make choices—even risky ones—and that our role isn’t to judge, but to accompany.

“You wouldn’t let your child stay inside forever because they were afraid of the sun. You’d hand them sunscreen and walk with them outside,” Dave shared, quoting Dr. Adi Jaffe.
That, he said, is harm reduction.

Gentle Teaching and harm reduction share the same language:

  • Respect
  • Compassion
  • Dignity of risk
  • Relationship before rules

Why Language Matters

Words shape how we view people—and how they view themselves. Dave reminded us that describing someone as a “meth head” or “addict” reduces them to a label. Instead, we can speak medically and respectfully: “a person who uses meth,” or “a person navigating substance use.”

This is more than semantics. It’s about affirming a person’s worth. It’s about seeing their whole identity—not just their pain.

Creating Safe Spaces in Unsafe Systems

Nathan spoke passionately about the need to offer safe, trauma-informed spaces—especially when the system so often fails to do so.

Imagine walking into a hospital high, desperate for help, only to be turned away or judged. Imagine trying to make an appointment but being lost in a week-long spiral. For many people, that’s the reality.

At their agency, that reality is met with open doors, extra clothes in the office, and naloxone kits at the ready. It’s not enabling—it’s empowering. It’s saying: You matter, even when you’re struggling. Especially then.

Understanding the Roots of Addiction

One of the most powerful stories shared was the “Rat Park” experiment by Dr. Bruce Alexander. In it, isolated rats with nothing to do consumed drugs at high rates. But when placed in a stimulating, connected environment—Rat Park—they used far less.

“It’s not the drugs. It’s the cage,” Nathan explained.
Humans, like rats, are wired for connection. Remove that, and pain fills the void. Addiction isn’t just about substances—it’s about suffering.

What Now? What Next?

Harm reduction isn’t perfect. Neither is Gentle Teaching. But when practiced together, they offer something radical in its simplicity: love over judgment, safety over shame, and connection over control.

It’s time we recognize:

  • That people who use drugs are people first.
  • That not everyone will choose sobriety, and that’s okay.
  • That one clean moment, one safe interaction, one compassionate conversation can change a life.

As Dave said, “Everyone who experiences addiction has experienced trauma.” That’s a truth we cannot unsee.

Let’s Keep Talking

This session was more than a presentation—it was a call to action.

To speak differently.
To support differently.
To see differently.

Harm reduction and Gentle Teaching remind us that when we choose love, safety, and relationship, we don’t just reduce harm—we create hope.

Leading in a Culture of Gentleness: Cultivating Safe and Valuing Teams By Deirdre Mercer and Jim Temple

When we think about leadership, it’s often accompanied by ideas of authority, decision-making, and results. At Creative Options Regina (COR), however, leadership is reimagined through the lens of a culture of gentleness. This philosophy emphasizes creating environments where everyone—leaders, team members, and individuals we support—feels safe, valued, and connected.

In a recent presentation at the Gentle Teaching International Conference, we reflected on our experiences fostering such a culture, sharing stories, lessons, and practices that have shaped our journey.

A Journey Rooted in Gentle Teaching

Deirdre Mercer: My first exposure to Gentle Teaching was over 25 years ago during a three-day practicum with Dr. John McGee. The experience set my path as a young professional, shaping my belief in creating trust-filled relationships as the foundation for learning and growth. Throughout my career, I’ve seen firsthand how this philosophy transforms individuals and organizations.

Jim Temple: At COR, Gentle Teaching has been part of our DNA since our inception in 2009. Unlike many organizations that adopt this approach later, COR was built on these principles, enabling us to create a culture that permeates every level of our organization—from the boardroom to the homes where we provide support.

Why Trust Matters

Trust is the cornerstone of effective leadership and teamwork. It’s not just about getting the job done; it’s about creating an environment where individuals feel safe to express themselves, take risks, and grow. At COR, we’ve worked diligently to embed trust-building practices into our organizational fabric.

We’ve done this by:

1. Listening and Learning:
Through focus groups, surveys, and one-on-one conversations, we’ve asked our team what trust looks like to them. The feedback informed our organizational practices, from leadership training to day-to-day interactions.

2. Defining Shared Values:
COR’s values—Innovation, Making a Difference, Autonomy, Growth, Integrity, Nurturing and Inclusive Community, and Engagement (IMAGINE)—were developed collaboratively with employees. These values guide our decisions and remind us of our collective purpose.

3. Implementing Tools for Growth:
Inspired by Brené Brown’s Braving framework, we’ve trained leaders to cultivate trust through clear communication, accountability, and mutual respect.

From Safe and Loved to Growth

Creating a culture of gentleness isn’t just for the individuals we support—it’s a way of being that extends to every interaction. Leadership at COR focuses on helping people feel safe and valued, paving the way for growth.

When individuals feel secure in their environment, whether in the workplace or a classroom, they flourish. Deirdre shared a personal story about her daughter Delaney, whose academic success was profoundly influenced by teachers who made her feel safe and loved. This same principle applies to workplaces: trust and connection create the conditions for people to thrive.

Key Takeaways for Cultivating Safe and Valuing Teams

  • Invest in Relationships: Leadership is about more than managing tasks. It’s about forming meaningful connections that encourage trust and engagement.
  • Practice Empathy: Take time to listen and understand the perspectives of those you lead. This fosters a sense of safety and belonging.
  • Be Clear and Intentional: Communication is a cornerstone of trust. As Brené Brown puts it, “Clear is kind. Unclear is unkind.”
  • Encourage Collaboration: Teamwork thrives when people feel valued and supported. Make space for collective care and connection.

Together, We’re Stronger

Leadership in a culture of gentleness is a journey of evolution—one where we continually learn, grow, and improve. At COR, we remain committed to fostering environments where people feel safe, valued, and empowered to reach their full potential.

Let’s reimagine leadership as a practice of nurturing trust and building connections. Together, we can create spaces where everyone thrives.

Trauma-Informed Supports in a Gentle Teaching Framework: Insights from Karyn Harvey, PhD

When we consider trauma-informed care, we think about healing—not just for those we support, but for the entire community of care. At the Gentle Teaching International Conference, I had the privilege of discussing how trauma-informed practices align with the Gentle Teaching framework. Together, these approaches create environments where safety, connection, and empowerment foster true healing.

From Pigeons to People: A Journey Toward Understanding

My journey in this field began in an unlikely place: training rats and pigeons in a behaviourist framework during my graduate studies. It was there I first realized the profound limitations of treating people like variables in a controlled experiment.

Years later, working in human services, I saw this approach mirrored in how people with disabilities were often labelled and managed. Behaviors were targeted, but stories were ignored. Interventions were implemented, but connection was neglected.

It wasn’t until I met John McGee, the founder of Gentle Teaching, that everything clicked. He reminded me of something vital: people need to feel safe, loved, and understood before they can thrive.

The Unseen Stories of Trauma

Trauma is pervasive in the lives of those we support. From experiences of neglect and abuse to the systemic trauma of institutionalization, the stories I’ve heard over my career are both heartbreaking and illuminating.

For example, James was labelled as “non-compliant” because he refused to shower. Only by listening to his story did we uncover the source of his behaviour: nightly hose-downs during his years in an institution. Similarly, Rashida’s cutting wasn’t “attention-seeking,” as staff believed—it was an expression of her pain from years of abuse and rejection.

These stories remind us that behaviour is communication. Instead of asking, “What’s wrong with this person?” we must ask, “What happened to this person?”

Listening as a Tool for Healing

Listening is the foundation of trauma-informed care. It’s not just about hearing words—it’s about validating experiences and creating space for people to feel safe sharing their truths.

One of the most transformative examples of this was Tamika, who expressed her longing for a boyfriend during her annual person-centred planning meetings. For years, her team overlooked this desire, focusing instead on “practical goals” like cooking. When her loneliness led her to a dangerous situation, the response was to restrict her independence rather than address the root cause.

Only when someone truly listened and validated her desire for connection did Tamika begin to heal.

Dr. Karen Harvey

Key Principles for Trauma-Informed Care

  1. Assume Trauma: While not everyone has PTSD, many have experienced trauma. Assume a trauma history and approach interactions with empathy.
  2. Focus on Relationships: Healing happens through connection. Relationships—both professional and personal—are central to recovery.
  3. Support Staff: Caregivers often carry their own trauma, compounded by vicarious trauma. Supporting their well-being is essential to maintaining a culture of gentleness.
  4. Celebrate Joy: Happiness is a healing force. Celebrate achievements, foster connection, and encourage meaningful purpose in the lives of those we support.

Relationships Are Everything

Research supports what we’ve known all along: relationships are the key to a fulfilling life. The Harvard Men’s Study, which followed participants for 75 years, found that happiness isn’t about wealth or status—it’s about meaningful relationships.

For the people we support, relationships can be a profound source of healing. Whether it’s a friendship, a romantic partnership, or simply the knowledge that someone cares, these connections transform lives.

A Call to Care

Trauma-informed care within a Gentle Teaching framework isn’t just about understanding trauma—it’s about fostering safety, connection, and empowerment. It’s about recognizing the humanity of every individual and honouring their unique journey.

To the caregivers, direct support professionals, and leaders reading this: thank you. Your work changes lives. And as you care for others, remember to care for yourselves. Your happiness and well-being matter, too.

Together, we can create a world where everyone feels safe, valued, and loved—a world where healing is possible.

Quotes:

On Relationships and Healing:

“Love heals. Connection heals. Relationships are everything. We all deserve to be seen, heard, and valued.”

On Understanding Behavior:

“Instead of asking, ‘What’s wrong with you?’ we need to ask, ‘What happened to you?’ That’s where the real work begins.”

On Empowering Individuals:

“Every life needs meaning and purpose. When people discover their value and have a mission, they can move beyond their trauma and truly thrive.”

On the Role of Caregivers:

“The most critical people in our organizations are the ones on the frontlines. If we don’t value them, how can we expect them to show value to others?”

On the Importance of Listening:

“The biggest breakthroughs don’t come from behavior plans or rewards—they come from listening, really hearing, and understanding someone’s story.”

On Resilience and Advocacy:

“We are the bridge between the world as it is and the world as it should be. Every act of kindness, every moment of care, builds that bridge.”

On Finding Happiness:

“Happiness isn’t just for the people we support—it’s for you, too. Take care of yourself. Pursue your joy, because you deserve it.”

On the Value of Every Human Being:

“Every person’s life is as valuable as the universe. Let us never forget that profound truth.”

Dr. Karen Harvey

You Don’t Need Marketing—You Need a Movement: Capturing Our Collective Stories By Jeph Maystruck

In a world overflowing with ads, algorithms, and analytics, traditional marketing no longer cuts it. The rules of engagement have shifted, and if you’re not telling a story, you’re already behind. But here’s the kicker—you don’t just need a good story. You need a movement.

At the Gentle Teaching International Conference 2024, I had the honor of sharing this message, and now I’m excited to dive into what it means to build something bigger than a brand—a movement fueled by collective stories, shared purpose, and genuine connection.

Start with Heart: Why Stories Matter More Than Facts

Growing up, I learned one of the most important lessons of my life: everyone has a superpower. My mom, who worked in group homes supporting people with disabilities, showed me the power of connection and empathy. This perspective shaped my approach to storytelling, both in life and in work.

Here’s the truth: facts fade, but stories stick. According to the Stanford Graduate School of Business, people remember stories 22 times more than facts alone. This means if you want your message to resonate, it’s not enough to list what you do—you need to show why it matters.

From Marketing to Movements

When I say you don’t need marketing, I don’t mean stop promoting yourself. I mean stop shouting into the void. Instead of broadcasting messages, invite people to participate in your story.

Movements happen when people feel like they’re part of something bigger than themselves. Look at Patagonia, whose mission to combat climate change resonates so deeply that customers see wearing their gear as a badge of purpose. Or think of the Savannah Bananas, who reinvented baseball with creativity, humor, and community engagement. These are brands that don’t just market—they inspire.

The Power of Participation

Participation beats promotion every time. Why? Because when people engage with your story, they become ambassadors for your cause.

At Creative Options Regina (COR), we’ve seen this firsthand through campaigns like 100 Acts of Kindness. What started as a simple idea—spreading kindness and recognizing unsung heroes in the community—turned into a movement. The stories we uncovered through that initiative weren’t just inspiring; they were transformative.

In one instance, an act of kindness from a group of kids changed someone’s life. A simple compliment on a difficult day can be life-saving, a reminder that even the smallest actions have immense power.

Unreasonable People Change the World

George Bernard Shaw once said, “The reasonable person adapts themselves to the world; the unreasonable one persists in trying to adapt the world to themselves. Therefore, all progress depends on the unreasonable person.”

Movements require a bit of unreasonableness. Whether it’s painting basketball courts with Buckets & Borders or creating socks that embody an organization’s values, change comes from those who refuse to accept the status quo.

Building Connections Through Collective Stories

Communities are built on connections, and connections are built through stories. If you’re not telling your story, someone else will—and they might not get it right.

COR exemplifies the power of storytelling. Their 150+ videos on Vimeo are more than just content; they’re moments that capture the heart of their mission. They show real people, real impact, and real progress. These stories not only document their work but also inspire others to join the movement.

How to Start Your Own Movement

1. Know Your Why: Why do you do what you do? Speak from the heart and invite others to connect with your purpose.
2. Engage Your Advocates: Focus on the people who already believe in you and give them the tools to spread your message.
3. Be Unreasonable: Push boundaries, take risks, and challenge the norm.
4. Participate, Don’t Just Promote: Involve your audience in meaningful ways—through events, stories, or small acts of kindness.
5. Keep It Real: Authenticity isn’t optional. People connect with vulnerability and honesty, not perfection.

One Starfish at a Time

Changing the world doesn’t happen all at once. It happens one story, one person, one act of kindness at a time. Like the boy throwing starfish back into the ocean, your actions may seem small—but to the one person you impact, they mean everything.

So, stop worrying about marketing. Instead, focus on creating moments, telling stories, and building movements. Your story matters. Now go out and share it.

Jeph Maystruck - GTI conference

Five Core Beliefs of Servant Leadership, by Kevan McBeth

Speaker: Kevan McBeth

Kevan McBeth explored the foundations of Servant Leadership, emphasizing human connection, empowerment, and supporting frontline workers to excel.

Key Points:

  • Leadership is about caring for the people who care for others.
  • Servant leadership flips traditional models: leaders serve from the bottom, empowering employees to deliver exceptional service.
  • Empowerment requires self-awareness, emotional intelligence, and building trust.
  • Actionable Takeaway:

“Your job isn’t to do it all—it’s to care for and grow the people who do.”

Your job isn’t to do it all—it’s to care for and grow the people who do

Five Core Beliefs of Servant Leadership

Kevan presented five practical beliefs:

1. It’s Not About You, But It’s All About You:

Focus on self-awareness and emotional intelligence to effectively serve others.

2. Everybody Matters, Nobody’s Perfect:

Leaders must nurture environments where everyone can bring their whole selves to work.

3. Aim for the Heart:

Lead with empathy and kindness. Separate problems from people during difficult conversations.

4. Lead for the 95%:

Build policies and cultures for the 95% of people who care, not to control the 5% who don’t.

5. Lead with Intentionality:

Small intentional acts of kindness create magic moments that inspire and empower.

Kevan McBeth

Stories of Impact – Servant Leadership in Action

Kevan’s WestJet story highlighted the value of trusting employees:

“We serve the 95%, not the 5%.”

Policies focused on trust empower employees to act in the best interest of customers.

Key Example: A bereavement policy with minimal barriers allowed frontline workers to help customers in need quickly.

Reflection: Are your organizational policies empowering or alienating employees?

The Universal Longing for Belonging: Why Human Connection Matters, by Dr. Anthony McCrovitz

In a world where people often feel disconnected, Dr. Anthony McCrovitz reminds us of an undeniable truth: a sense of belonging is a universal, human longing. During his presentation, “A Sense of Belonging Is a Universal, Human Longing and Needs a Human Connection,” Dr. McCrovitz explored the profound impact of belonging and connection on our lives and how fostering these bonds can lead to healing and growth.

The Core of Belonging: Feeling Safe and Loved

At the heart of belonging lies the foundational need to feel safe and loved. Dr. McCrovitz emphasized that true belonging requires creating spaces where people feel valued, respected, and free to express themselves without judgment. This isn’t just about offering physical safety; it’s about emotional and psychological security that allows individuals to trust and connect deeply with others.

He explained that belonging doesn’t demand perfection but instead invites authenticity and vulnerability. It’s about being seen and valued for who you truly are, imperfections and all.

Connection, Not Correction

Dr. McCrovitz introduced a transformative idea: “Focus on connection, not correction.” He argued that instead of trying to change or fix people, we should seek to understand their experiences and meet them where they are. Connection fosters trust and creates the foundation for meaningful relationships, while correction often leads to defensiveness and further disconnection.

This approach is particularly important when working with individuals who have experienced trauma. Belonging offers them a path to healing by providing a safe space where their voices are heard, and their experiences are validated.

The Psychology of Interdependence

Dr. McCrovitz explored the idea of interdependence—the recognition that we are all deeply connected and reliant on one another. True belonging happens when individuals feel they are part of a supportive community where their contributions matter, and their presence is appreciated.

This sense of interdependence fosters a culture of care and collaboration, reminding us that we thrive not in isolation but through relationships that nurture and empower us.

The Role of Moral Memories

One of the most impactful parts of Dr. McCrovitz’s presentation was his discussion of moral memories. These are the deep, meaningful experiences that shape our sense of self and connection to others. He highlighted the importance of creating new, positive moral memories to help individuals rewrite their narratives and overcome past pain.

By fostering moments of connection, kindness, and understanding, we can help others build a new framework for belonging and self-worth.

Belonging in Action: Practical Steps

Dr. McCrovitz encouraged caregivers, educators, and community leaders to actively cultivate belonging by:

1. Creating Safe Spaces: Ensure environments are welcoming, inclusive, and free of judgment.
2. Validating Voices: Listen to and affirm people’s experiences without trying to “fix” them.
3. Fostering Interdependence: Build communities where everyone feels valued and connected.
4. Inviting Vulnerability: Encourage open, honest communication to deepen relationships.

Focus on connection, not correction

Final Thoughts

Dr. McCrovitz’s message is clear: belonging is not a luxury—it’s a necessity for human well-being. By prioritizing connection over correction and embracing our shared humanity, we can create a world where everyone feels valued, supported, and truly seen.

As you go about your day, remember: the smallest act of kindness or acknowledgment can be the seed of belonging for someone else. Together, we can build communities that heal, empower, and inspire.

Let’s make belonging a priority—for ourselves and for each other.