Proud Recipient of the 2019 Prism Award

On May 2, COR was awarded the 2019 Prism Award by the International Coach Federation – Saskatchewan Charter Chapter. We are grateful for the support of the ICF and Shana Ring (Destination Leadership) for their ongoing support and guidance in nurturing a ‘Coaching Culture’ within COR.

EMBRACING A COACHING CULTURE

There’s a stigma in the traditional workplace about performance management and annual evaluations. Employees might be nervous about attending such a meeting and supervisors may find the process to be tedious or time consuming. When the evaluation is all said and done, the paperwork is filed away in a personnel file for another year and the content of the discussion dissipates over time. As you may or may not know, COR is not a traditional workplace.

COR has committed to nurturing a ‘Coaching Culture’ whereby performance feedback can be requested at any point throughout the year. If you or your supervisor believes there are areas for growth, formal or informal feedback is provided on an ad hoc basis. One of the main job duties of supervisors and leaders at COR is to provide support to their team members; therefore, paid time is set aside on a weekly basis for mentoring and coaching facilitated through the process of a Coaching Conversation. In addition, COR actively employs three (3) people in our unique Mentorship & Outreach position. This mentorship role is to provide a team with on-the-job support, feedback and guidance. By providing ongoing support and coaching opportunities to our employees, we have taken the pressure off the annual evaluation. While this process still exists, we have provided balance by placing our emphasis on purposeful conversations about goal setting and personal learning plans. By focusing on goal setting, it’s important to often revisit what may have been set out during the annual evaluation because goals are ongoing and can’t always be solved in a one hour meeting once a year.

In order to ensure the success of our Coaching Culture, we needed to provide all our leadership with the necessary tools to become effective coaches. COR has made, and continues to make, a significant investment to train our Senior Leaders, Mentors, Team Leaders, and Assistant Team Leaders in Coaching Skills Training and Certified Coach Training in partnership with Destination Leadership and Turner-Larsen Consulting.

Rory McCorriston,
Director of People and Culture

 

“I had the opportunity to work with a large group of COR leaders on developing a coach-approach to leadership and communication in the workplace. This highly engaged group demonstrated a high level of passion for learning, growing and enhancing their leadership skills. Destination Leadership is honoured to partner with the COR leadership team, who is dedicated to investing in the development of their leaders and build a coaching culture now and into the future.”  – Shana Ring, Destination Leadership

 

2019 Prism Award2019 Prism Award

Link to ICF Saskatchewan PRISM Award Announcement

Link to Destination Leadership Announcement

 

Caring for the caregivers is key for Creative Options Regina

Caring for the caregivers is key for Creative Options Regina

Employees at Creative Options Regina with a client. Supplied photo  

The job of providing supports for people with disabilities or those struggling with their mental health can take a heavy toll, though Creative Options Regina discovered when you care for the caregivers it benefits both the clients and the company.

This is their second year being named as one of Saskatchewan’s top employers. This year will mark Creative Options Regina’s 10th year in business though executive director Michael Lavis notes it was about seven years ago when the company started to refocus their efforts to create a healthier and happier work environment for their employees.

“The field of work we are in may not be physically demanding, but it’s very emotionally demanding,” he explained. “We need to ensure our employees feel supported and have the supports they need to be doing well both physically and mentally to be able to provide the quality care.”

Lavis said the key to providing this supportive work environment was to understand the needs and wants of their employees, which he credits as being the non-profit’s most valuable assets, and make sure they felt valued, respected and that their voices were being heard.

Not only do they offer their more than 200 employees flexible hours — including the opportunity to work shortened and condensed work weeks — and the option to telecommute, they also encourage the employees to share their passions — leading to the introduction of a number of sports teams, clubs and fun nights out.

“It’s about facilitating relationships both in and outside of work,” Lavis said. “When you think about the amount of time people spend in the workplace throughout their life, you would hope they have those relationships and connections with their coworkers.”

Putting these extracurricular activities in place is generally at a very minimal cost to Creative Options Regina, Lavis said. Even when there is a fee — such as the $1,000 entry fee to participate in the Regina Dragon Boat Festival — the amount of time and the number of employees who come out to support is more than worth it.

“All summer long they practice once a week, they’re engaged in this physical activity and connecting by doing something that they all love. So to me, thats $1,000 well spent,” he said. “Sometimes you just have to give it a try.”

Though Lavis notes it’s not always easy to manage the different needs of all their employees, he says this approach has also helped them retain employees longer — which in turn has helped maintain a sense of trust with their clients alongside the high quality of care they are known to provide.

“In the support services sector the turnover rate is quite, quite high and we’ve been year after year between nine and 14 per cent — which is a fraction of the provincial average,” Lavis finishes. “I believe a big part of that is because of the work environment we are cultivating and the attention we pay to our employees.”

Click here to view article on the Leader-Post site.

 

Proud to be a 2019 Top Employer!

Preparing employees for tomorrow is what makes this year’s ‘Saskatchewan’s Top Employers’ stand out from the crowd

 

REGINA, Feb. 13, 2019 /CNW/ – A lot of employers talk about the need to train employees to make sure they have the skills needed to create the products that will be in demand tomorrow. But only a few leading employers have put these words into action. That’s the message from this year’s Saskatchewan’s Top Employers, announced today by the organizers of the Canada’s Top 100 Employers project at Mediacorp Canada Inc.

Saskatchewan is unique in Canada in having a significant public-sector component to its economy combined with relatively modest levels of immigration,” says Richard Yerema, Managing Editor of the Canada’s Top 100 Employers project. “For employers, this makes it even more important to ensure their existing employees have the skills needed to succeed in tomorrow’s economy. More than in other parts of Canada, Saskatchewan employers have a significant incentive to develop the skills of their existing workforce.”

“We see Saskatchewan employers taking a greater role in preparing their employees for tomorrow’s skills,” adds Kristina Leung, Senior Editor at the Canada’s Top 100 Employers project.  “With softer prices for many of Saskatchewan’s primary commodities, more organizations are realizing they have to move up the value chain to compete internationally.  The best way to do this is with employees who have the skills needed to create products and services that the world needs.”

Here are some of the notable initiatives that the editors recognized this year:

  • Regina-based ISM Canada, a subsidiary of IBM Canada Ltd., operates a company-wide program called ‘Think 40’ that strongly encourages employees to complete a minimum of 40 hours professional development each year.
  • Saskatchewan Crop Insurance Corp. encourages ongoing employee development through full tuition subsidies for training courses, whether or not the course is related to an employee’s current position.
  • Saskatchewan Indian Institute of Technologies builds on its role as an educator by promoting employee skills development through in-house courses and subsidies (to $1,500) to obtain various professional certifications.
  • Saskatoon Police Service reaches out to the next generation through a dedicated summer jobs program for Aboriginal students, as well as a special outreach program to youth who are newcomers to Canada and interested in a career in policing.
  • Synergy Credit Union in Lloydminster encourages a culture of learning with tuition subsidies for courses that help employees improve their skills, plus cash bonuses (to $1,800) on the completion of particular training programs.

Now in its 14th year, Saskatchewan’s Top Employers is a special designation that recognizes Saskatchewan employers that lead their industries in offering exceptional places to work. Employers throughout Saskatchewan were evaluated by the editors at Canada’s Top 100 Employers using the same criteria as the national competition: (1) Physical Workplace; (2) Work Atmosphere & Social; (3) Health, Financial & Family Benefits; (4) Vacation & Time Off; (5) Employee Communications; (6) Performance Management; (7) Training & Skills Development; and (8) Community Involvement. Employers are compared to other organizations in their field to determine which offer the most progressive and forward-thinking programs. The annual competition is open to any employer with its head office in Saskatchewan; employers of any size may apply, whether private or public sector.

Founded in 1992, Mediacorp Canada Inc. is the nation’s largest publisher of employment periodicals. Since 1999, the Toronto-based publisher has managed the Canada’s Top 100 Employers project, which includes 18 regional and special-interest editorial competitions that reach over 13 million Canadians annually through a variety of magazine and newspaper partners. Mediacorp also operates Eluta.ca, the largest Canadian job search engine, which includes editorial reviews from the Canada’s Top 100 Employers project and is now used by almost 8 million users in Canada each year. Mediacorp also organizes the Top Employer Summit, Canada’s largest annual conference for senior-level HR professionals.

The full list of Saskatchewan’s Top Employers for 2019 is attached. This year’s winners were announced today in a special magazine published in the Regina Leader-Post and Saskatoon StarPhoenix. Detailed reasons for selection, with dozens of additional stories and photos, were released this morning and are accessible via the competition homepage.

Saskatchewan’s Top Employers
2019 Winners

3sHealth / Health Shared Services Saskatchewan, Regina
Access Communications Co-operative Ltd., Regina
ClearTech Industries Inc., Saskatoon
Cornerstone Credit Union Financial Group Limited, Yorkton
Creative Options Regina, Inc., Regina
Group Medical Services / GMS Insurance Inc., Regina
Harvard Developments Inc., Regina
Information Services Corporation / ISC, Regina
ISM Canada, Regina
K+S Potash Canada GP, Saskatoon
Pattison Agriculture Limited, Swift Current
Ranch Ehrlo Society, Regina
Saskatchewan Apprenticeship and Trade Certification Commission, Regina
Saskatchewan Blue Cross, Saskatoon
Saskatchewan Construction Safety Association, Regina
Saskatchewan Crop Insurance Corporation / SCIC, Melville
Saskatchewan Indian Gaming Authority / SIGA, Saskatoon
Saskatchewan Indian Institute of Technologies / SIIT, Saskatoon
Saskatchewan Polytechnic, Saskatoon
Saskatchewan Research Council / SRC, Saskatoon
Saskatchewan Workers’ Compensation Board, Regina
Saskatoon Police Service, Saskatoon
Saskatoon, City of, Saskatoon
SaskPower, Regina
SaskTel, Regina
Solvera Solutions, Regina
Southeast College, Weyburn
Synergy Credit Union Ltd., Lloydminster
University of Regina, Regina

SOURCE Mediacorp Canada Inc.

For further information: Anthony Meehan, Publisher, 416-964-6069 x1464

Never TMI website promotes accessible and comprehensive sexuality education for people with disabilities

February 13th, 2019, Saskatoon — Saskatoon Sexual Health, Creative Options Regina, and Inclusion Saskatchewan are pleased to announce a new companion website for our modern and innovative sexual wellness initiative Tell It Like It Is! just in time for Sexual and Reproductive Health Awareness Week 2019.

Tell It Like It Is!  is a revolutionary program—It is sex-positive, inclusive, and comprehensive; the purpose is to assist diverse learners in making life choices that promote optimal health and wellness in all dimensions of life. Using a compassionate approach, each module offers various learning opportunities through topics such as: communication skills; hygiene; online safety; developing goals and dreams; building healthy relationships; as well as sexual health education on topics such as STBBIs. Evidence indicates that people with intellectual disabilities do not receive adequate health information and education. “It has been our experience that when health education like Tell It Like It Is! is provided participants experience positive outcomes such as identifying healthy relationships, having the capacity to make informed decisions, and have fewer vulnerabilities to abuse.” Michael Lavis, Executive Director of Creative Options Regina.

This project reaches further than the individuals who participate in the programming, as it aims to support caregivers, educators, healthcare professionals, and the disability services sector by sharing information about existing resources and supports related to sexual health and well-being. The demand for this one-of-a-kind program continues to grow, with interest from all over Canada and North America. To increase access to the project, the Instructor’s Manual is available at no cost online at our new website www.nevertmi.ca. The website was created in collaboration with Strategy Lab (Regina), and will continue to grow as a resource hub for sexual health and wellness education for diverse learners.

The goal with this project is to develop a community of individuals and organizations that will respect, value and celebrate the diversity and uniqueness of people with intellectual disabilities and their collective lived experiences. “We are all entitled to loving, fulfilling, and healthy relationships— Tell It Like It Is! promotes an environment where there’s never too much information, and participants are encouraged to ask questions, challenge assumptions, and gain vital life skills” said Heather Hale, Executive Director, Saskatoon Sexual Health.

To learn more about Tell It Like It Is, we invite the community to join us at an upcoming Community Collaboration and Learning Opportunity in Saskatoon on March 15, 2019: Sexual Health Education and People with Developmental Disabilities.

 

Website: www.nevertmi.ca

Further Information:

United Nations Population Fund: Young Persons with Disabilities: Global Study on Ending Gender-Based Violence, and Realising Sexual and Reproductive Health and Rights

 

Thank You Mr. Mikes!

Regina charities get a hand from Mr. Mikes

Regina, SK, Canada / 620 CKRM The Source | Country Music, News, Sports in Sask

Two local charities will be receiving $500 each thanks to the Mr Mikes Steakhouse “Deeds Well Done” program.

Organizations were nominated by costumers between November and December last year.

General Manager of the Grasslands Ryan Pylatuk said the winning charities were then based on the impact they have on the community and willingness to help the most vulnerable.

“Family Service Regina was chosen. They work with seniors, adults, children and pregnant and parenting teens to help strengthen individuals and families by creating safe, inclusive and vibrant communities,” he said.

For the location on the east, Plyatuk said Creative Options was selected.

The restaurant chain further noted this provides them the chance to recognize and give back to those who contribute towards making the community a better place.

https://www.620ckrm.com/2019/01/20/201425/

 

Royal Roads University article on innovation features COR

“These solution-seekers want to tackle problems head on. This is not your traditional way of doing business.”

When you’ve got a big question with no clear answer, it’s time to innovate.

That’s what drew Glenda Tarnowski to Royal Roads Graduate Certificate in Corporate Social Innovation program.

As the director of professional practice for the College of Licensed Practical Nurses of Alberta (CLPNA), Tarnowski provides leadership support to licenced practical nurses (LPNs) in the delivery of safe, patient-centered care.

As the healthcare landscape changes and an aging population increases, so does the need for specialized and responsive healthcare.

She, along with the leadership team at CLPNA asked themselves, “How do we best prepare LPNs to meet the care needs of the changing demographic?”

Social innovation was made for questions like these, says Colleen McCormick, who teaches in the graduate certificate program and brings the principles and practices of social innovation alive as director of Connected Communities BC in the Ministry of Citizens’ Services.

“Social innovation is about co-creating solutions with the people who are living the problems,” she says. “Bringing diverse people and sectors together to radically collaborate on addressing a complex issue at the systems level is what makes the field of social innovation so fascinating to study and play in.”

McCormick says social innovators are driven by social impact, so they don’t care much for “Band-Aid” fixes.

“These solution-seekers want to tackle problems head on. This is not your traditional way of doing business.”

The six-month program is offered through Professional and Continuing Studies and is designed for those looking to incorporate social concerns and solutions into the very fabric of their organizations—whether in government, business or the non-profit sector.

Michael Lavis is the executive director for Creative Options Regina (COR), a non-profit organization that provides supports for adults and youth experiencing disability. He registered for the program to help him identify blind spots within the organization.

“The program is helping us better understand what drives innovation and to dissect and build a strong, healthy vibrant organization that has value for stakeholders,” he says.

Lavis says COR realized the benefit of focusing not only on the people who access supports, but also on caregivers. He says COR knows a strong, vibrant care team is key to providing exceptional care.

“We intentionally shifted our focus and looked at who all of our stakeholders are and what we’re doing to nurture those relationships,” he says. “The program is really helping us frame that.”

Assoc. Prof. Robert Mittelman, one of the program designers, says organizations are increasingly looking to build social needs into their business models.

“Corporate social innovation is about looking forward. It’s about using an intervention to address a social issue, whether it’s a new product, service or a change to how your organization operates,” Mittelman says. “It’s about putting that social issue at the centre of your business strategy.”

The blended program includes three applied courses that introduce participants to the foundations of corporate social innovation, design thinking and the principles of measurement and scale.

“Students go back to their organizations the next day, after a new module is released, and build change right from the start of the program,” Mittelman says.

 

August 28, 2018

By: Lisa Weighton

Click here to view the article on the RRU website.

Two organizations prove that nice guys can finish first!

Mastermind Toys and Creative Options Regina

September 17, 2018
Your Workplace Sept-Oct 2018
While they may not seem that similar on the surface, Mastermind Toys and Creative Options Regina (COR) are two organizations proving that when you take care of your employees, your employees will take care of your clientele. One is a toy retailer and one is a non-profit providing services to people with disabilities, but both focus on creating a warm and caring atmosphere and building a culture based on shared values.

The result? These two organizations have earned exemplary reputations with the communities they serve and enjoy unusually high staff retention rates for their industries.

Mastermind Toys

Mastermind has a unique philosophy for selling children’s toys and books. By fostering an educational approach, the company enriches not only the customer experience but the employee experience as well. In fact, they enjoy an average employee tenure of close to seven years — an almost unheard-of retention rate in retail stores.

Ryan Thorson, store manager of Mastermind Toys Terra Losa in Edmonton, Alberta, believes that the company’s workplace culture promotes a fun and inviting atmosphere that lives up to their motto: “We take play seriously.”

“I wanted to find a company where I could not only pursue career advancement,” Thorson says, “but also have it be a place that shares my values… a family-like atmosphere and a track record for treating its employees with fairness and respect.”

Mastermind was originally opened in 1984 by brothers Andy and Jon Levy in Toronto to sell educational software to families excited about their new home computers. Two years later, they opened a store in the Ontario Science Centre. Now with 60 stores across the country, and growing, Mastermind’s CEO, Jon Levy, understands the impact that his company can have on the communities where the stores are located.

In 2015, the company launched a partnership with WE (formerly Free the Children), a charity that supports youth education in Canada and overseas. In 2016, Mastermind stores raised $400,000, but the initiative isn’t just about giving back to the community; it’s also about engaging employees.

“Anne [Baston, vice-president of marketing] and I started to talk about the charitable side of our business and what we could do to broaden our horizons from the standpoint of how our employees were engaged charitably,” says Levy.

After much deliberation and brainstorming, the company selected WE. Its educational mandate plays well with Mastermind’s objective to sell toys that educate.

When they launched the initiative, many of the company’s younger employees were already familiar with WE from their school days. Selecting a charity with broad appeal, and that their employees were already comfortable with, made for a smooth, easy transference of enthusiasm from the top down. To drive home the impact that they are making through their charitable efforts, Mastermind takes managers of the stores that raise the most funds to Kenya on a yearly basis.

“Behind every great manager is up to 60 employees that get that store to greatness. Two store managers went with me and my wife, Karyn, who also works in the organization, the first year. The rest of their teams back in Canada got a fantastic reward package … Even though they didn’t go on the trip, they were highly congratulated with lots of prizing.”

Levy is always on the lookout for ways to connect with his employees. He started creating videos for the staff that, in addition to educating about a product, also introduces him to all employees in a playful, easygoing manner. This, in turn, helps break down uncomfortable hierarchy in the organization.

“Our inner kid, the way we like to play and what we think resonates with the community, really comes through in a personal way [with this] video program… so, it’s kind of fun,” he says. “When I visit stores, the newly hired staff say, ‘I know you, you’re on the video.’”

“Every store you go into, whether it’s out in B.C. or in Nova Scotia, it feels like family,” says Baston. “There’s a community feeling to all of the stores. Despite the fact that we’re growing… Mastermind does a really good job of hiring people with similar values. You can feel that when you walk into the stores, into the home office. I think that makes it very different from other retailers.”

Creative Options Regina (COR)

A culture of gentleness is woven into all aspects of the organization at COR — not just in how the individuals and families COR serves are treated, but in the people it hires and how each employee is mentored.

Michael Lavis, executive director, says that their method of “gentle teaching” is not specific to disability but rather can be applied to all people constructing supports for marginalized populations. “There are a handful of organizations — I think there are four of us now in Canada — working on this philosophy… which is really the foundation, the bedrock of the work that we do. And this is rooted in whether or not a person feels safe and valued — putting relationships at the core of care giving,” says Lavis.

The company is the seventh-largest care provider in Saskatchewan and employs 200 staff who serve 20% of the most challenging cases in the province’s service delivery system. Like other service providers, COR is contracted by the government to provide personalized support services for people with disabilities. What differentiates them from other providers, though, is the intentional shift they made to focus on their employees — the caregivers.

“By making that shift — by making sure we are nurturing our caregivers and that our employees are feeling cared for — what ends up happening is they give the utmost care to [our clients],” says Lavis. “So, it’s shifting the focus as an organization to our employees — to what the employee experience looks like, what the employee wants, what they need from us to feel supported and how we can really understand what is meaningful to our employees.”

Organizational culture is a popular topic these days, but Lavis challenges people to go one step further and work on shared values, as he feels that that has the greatest influence on culture. “What drives culture is value alignment. That’s something we’ve focused on, understanding the values of our employees … and where we see that alignment and shared common purpose,” he says.

In the Saskatchewan disability services sector the employee turnover rate was around 60% in 2015. By contrast, the turnover rate at COR has remained at a steady 9 – 14% since the company’s inception.

Creating a caring staff atmosphere is about understanding who is working for you and what is important to them. For most employees, a fair wage is critical. But for many that is only a small piece of a larger picture. There are other crucial factors, such as whether or not employees feel engaged and if their ideas and suggestions are listened to and valued. At COR, they have found that exploring employees’ passions and helping them bring those passions to life in the workplace is key.

“We have to have that conversation with our employees, because we need to know what it is that they want and need and whether that is something we are able to provide,” says Lavis.

Helping employees bring their passions into the workplace enables them to impart important life skills. For example, one COR employee who loves cooking offered to teach other employees to cook. As the average staffers’ age is 28, this is a skill that some of them may lack. COR helped the employee develop a monthly cooking class with regular attendance of 10-15 staff, who can now pass that skill onto COR clients.

Lavis says they plan to develop an art initiative next. The idea was brought to him by two employees who wanted to share their passion for art. “It’s a pivotal moment,” says Lavis. “A matter of us saying, ‘Yeah. I’d love to help you. How are we going to do this?’

“It’s easy to think of barriers of why they can’t do it. And that takes the wind out of their sails. But, by saying, ‘I love this idea. We just have to think it through a little bit more. Let’s talk.’ — Then, they are motivated and energized, and you know what? [Here we are now] developing an art studio. There were lots of barriers, but we have been able to work through [them] to be able to see it realized.”

Lavis believes that a customer-centric focus has actually harmed many companies. “People tend to focus on the customer and forget about their employees,” he says. “I think that, whether it’s a for-profit or not-for-profit business, if we want to provide the utmost care for those we are contracted to provide services to, that starts with us caring for our employees. If they feel well cared for, they are going to provide great care.”

 

Click here to view on the Your Workplace website.

 

COR featured on AMI: Our Community

In August 2018, COR was featured in a documentary that aired to a national audience highlighting our approach to services. A special thank you to the AMI team and Halter Media for capturing our story so beautifully! We are very appreciative.

To learn more: https://www.ami.ca/category/our-community/media/creative-options-regina

People experiencing disability often don’t have the same options afforded to them as everyone else. Through personalized support services and the Gentle Teaching philosophy, Creative Options Regina aims to change that.

Canadian Transit at the Forefront of Equitable Mobility

National AccessAbility Week is an important annual event that celebrates the progress we have made as a society to facilitate accessibility and promote inclusion throughout our communities and workplaces. This year, National AccessAbility Week took place from May 27 to June 2, marking a time to recognize the milestones that Canadian individuals, communities, and workplaces have undertaken in order to “actively remove barriers and give Canadians of all abilities a better chance to succeed,” as stated on the Government of Canada. “We need to change the way we think, talk and act about barriers to participation and accessibility, and we need to do it right from the start, not as an afterthought. An inclusive Canada is one where all Canadians can participate and have an equal opportunity to succeed in their workplaces and communities.”

York Region Transit’s manager of Mobility Plus, Sharon Doyle, puts is as such: “Our passengers always come first, and we are built on a foundation of inclusivity. Everyone should have opportunity for independent and spontaneous travel, no matter their circumstances. When people have access to transportation, individuals and communities thrive.”

At CUTA, our mission is to inspire and influence the evolution of integrated urban mobility, and that includes equal access to mobility for people with disabilities. For this reason, we have chosen to highlight three outstanding projects with a focus on accessibility from our transit members, showcasing excellence and innovation in making Canadian urban mobility more equitable and available to all.

Regina Transit: Travel Training Program

Regina Transit is actively supporting people who experience disabilities by offering a program that shows participants how to use fixed-route transit service through its new travel training program. Paratransit typically does not allow people to travel with the utmost flexibility and spontaneity because trips must be booked in advance, and there are specific trip times to adhere to.

Using fixed-route transit enables people currently using paratransit to have another travel option. Regina’s program is unique because it is a partnership between the City of Regina, Creative Options Regina (a community-based organization supporting people experiencing disabilities), and the University of Regina’s 4to40 program.

People experiencing disabilities are hired to deliver the training creating meaningful employment.  For more information go to the 4to40.ca website and click on the travel training tab.

 

View the Full article here: http://cutaactu.ca/en/blog-posts/canadian-transit-forefront-equitable-mobility